Housing With Care Officer

Reed Specialist Recruitment; Evesham; On-site; GBP 19,000; Part time

Job summary

A local housing association is seeking a part-time Housing with Care Officer in Evesham to manage tenancy processes and support residents' wellbeing. The ideal candidate will have a strong background in housing settings, excellent communication skills, and a customer-focused approach. Key responsibilities include managing tenancy processes and conducting health & safety checks. This role requires a UK driving licence and completion of an enhanced DBS check.

Qualifications

• Proven experience in housing settings.
• Strong understanding of housing legislation and welfare benefits.
• Excellent communication skills with a customer-focused approach.

Responsibilities

• Manage all aspects of tenancy processes.
• Engage with residents to promote wellbeing.
• Conduct customer surgeries to resolve queries.
• Perform health & safety checks and tenancy audits.
• Develop initiatives for resident participation.

Skills

Experience in housing settings

Understanding of housing legislation

Customer-focused communication

Ability to handle challenging situations

Job description

Overview

Housing with Care Officer

Job Type: Part-time permanent (24 hours per week)

Location: Evesham

Salary: £18,646 per annum (part time salary)

Flexible Working Days: 3 to 5 days per week

We are seeking a dedicated Housing with Care Officer to join a local housing association, delivering exceptional housing management services within a supported housing environment. This role is ideal for someone with a strong background within a housing-based environment, experience with offering support with residents wellbeing and tenancy management.

Responsibilities

• Manage all aspects of tenancy processes including referrals, sign-ups, terminations, voids, and tenancy visits.
• Engage with residents to promote wellbeing and independence through tailored individual plans, group activities, and directing to specialist support.
• Conduct customer surgeries to address and resolve housing-related queries promptly.
• Perform regular health & safety checks and tenancy audits, maintaining accurate records and ensuring compliance with standards.
• Develop initiatives for residents to participate in and influence the services provided.

Qualifications

• Proven experience in housing settings.
• Strong understanding of housing legislation, welfare benefits, and effective tenancy management.
• Excellent communication skills with a customer-focused approach, capable of handling challenging situations.
• Full UK driving licence and access to a vehicle for business use.
• This role requires you to complete an enhanced DBS check.

How to Apply

To apply for the Housing with Care Officer position, please submit your CV detailing your relevant experience