Housing Support Worker – Hertfordshire

EMERGING FUTURES CIC; Watford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A community support organization in Watford is seeking a Housing Support Worker to assist individuals recovering from addiction. This entry-level role requires a passion for helping others, with training provided. Responsibilities include coordinating care, delivering psychological interventions, and supporting residents in their recovery journey. A supportive approach to people with complex needs is essential. Salary ranges from £25,518 to £29,207.

Qualifications

• Passion for working with people affected by addiction is crucial.
• Experience with challenging behaviour and substance misuse preferred.
• Training provided for all Housing Support Workers.

Responsibilities

• Support people with drug/alcohol issues in a housing project.
• Coordinate care, including assessments and move-in plans.
• Deliver psychological interventions to improve residents' wellbeing.

Skills

Experience with complex needs

Understanding of addiction effects

Partnership development

Education

Coaching/counselling qualification

Job description

Key Information

Position: Housing Support Worker

Contract: Full-time, temporary

Salary: £25,518 – £29,207

Location: Watford, Hertfordshire

Hours per week: 37.5 hours

Application Closing Date: 23/08/2025

About Emerging Futures CIC

Emerging Futures works nationally with people affected by addiction, encouraging them to make positive changes to their lives.

We believe that no one should suffer the stigma associated with addiction, and that everyone seeking support should feel valued and respected.

We provide homes for people to connect with others and make the necessary changes to move towards independent, healthy living.

Our behaviour change services provide a confidential space to share experiences, and offer practical support to those who want to change.

The Emerging Futures accredited coach training develops the skills of our volunteers, motivating people to give back and reconnect with their community.

About the role

As a Housing Support Worker, you will support people with a history of drug and/or alcohol issues, who are completing, or have recently completed a detox and are living in our supported housing projects.

You will assist with the daily running of the project and coordinate all aspects of the residents’ care, including referrals, move-in plans, assessments and case notes.

You will deliver psychological interventions to support residents to improve their wellbeing and participate in meaningful activities in the community as an alternative to substance and alcohol use.

You will help residents access mutual aid support in the community and get involved in activities that will support their recovery.

This is a fixed term nine month contract to cover maternity leave

Download Job Description

About you

This is an entry-level role, and we understand that not all candidates will have direct work experience in a similar position. We provide training to all of our Housing Support Workers, enabling them to deliver the role confidently and in a holistic, person-centred way. Whilst a passion for working with people affected by addiction is crucial, candidates may also have:

• Experience of working with people with complex needs including challenging or negative behaviour, substance misuse and/or criminal offending backgrounds.
• An understanding of the harmful effects associated with drug and alcohol misuse and offending in relation to health, social welfare, housing, employability and personal relationships.
• Specialist harm reduction experience (desirable)
• Experience of developing partnerships and working collaboratively with other organisations.
• Experience or an understanding of supporting people to develop their personal strengths and sustain their tenancy within a ‘supported housing’ environment.
• A coaching/ counselling/ Health and Social Care qualification (desirable)