Housing Support Worker

Morgan Hunt UK Limited; Wigan; On-site; GBP 23,000 - 29,000; Full time

Job summary

An established industry player is seeking a dedicated Housing Support Worker to make a meaningful impact in the community. This role involves supporting individuals experiencing homelessness, developing tailored support plans, and building strong relationships with various professionals to ensure clients can sustain their tenancies. The position offers full-time hours, Monday to Friday, and requires travel across Wigan and West Lancashire. If you are passionate about helping vulnerable individuals and want to contribute to reducing homelessness, this opportunity is perfect for you.

Qualifications

• Experience supporting vulnerable people in a supported housing or similar role.
• A valid driving license and access to a car are essential.

Responsibilities

• Support individuals facing homelessness and help them develop skills for independent living.
• Complete tailored support plans and review them weekly for progress.
• Liaise with external agencies for referrals and support documentation.

Skills

Support and mentor people experiencing homelessness

Strong negotiation skills

Excellent verbal and written communication

Organizational skills

Ability to work independently

Job description

Housing Support Worker

Wigan / West Lancashire

Permanent

Full-time hours - Monday to Friday, 9am - 5pm

Our client

Morgan Hunt is working with a specialist supported housing provider that offers housing and support to individuals experiencing homelessness across Wigan and West Lancashire. The organization aims to make a significant community impact by reducing homelessness.

This is a permanent role, working Monday to Friday, 9am - 5pm, with travel across Wigan and West Lancashire to various properties required.

You will report to the Supported Housing Operations Manager and will work to assess individuals facing homelessness, identify their key needs, and assist them in moving towards independent living.

The role - Housing Support Worker

• Support and mentor people experiencing homelessness with low-level support needs across Wigan and West Lancashire, helping them develop skills to sustain a tenancy.
• Complete tailored support plans to meet individual housing and support needs, reviewing them weekly to ensure progress towards goals and outcomes.
• Build strong links with housing, health, and social care professionals, benefits, welfare, advocacy agencies, and property owners to enable clients to sustain current and future tenancies.
• Liaise with external referral agencies to assess referrals for suitability and compatibility with the service.
• Ensure all benefit documentation, including Housing Benefit, is completed and submitted within 48 hours of tenancy commencement, along with all relevant documentation.
• Work with individuals to understand their tenancy rights and responsibilities, access healthcare, education, training, employment opportunities, and develop budgeting skills to maximize income.
• Manage approximately 30 residents across various properties.
• Offer personalized support sessions, working through outcome star assessments and preparing clients for move-on to longer-term accommodation.
• Develop and maintain relationships with external organizations and partners.

The candidate

• A valid driving license and access to a car are essential.
• Experience supporting vulnerable people in a supported housing or similar role.
• Strong negotiation skills with the ability to mediate disputes effectively.
• Excellent verbal and written communication skills, with a focus on customer service.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong organizational skills with attention to detail in record keeping.
• A commitment to promoting equality and diversity within housing services.

This is a fantastic opportunity to make a significant impact as a Housing Support Worker within the community and contribute to reducing homelessness.

Morgan Hunt is a multi-award-winning recruitment agency specializing in interim, contract, and temporary placements, and acts as an Employment Agency for permanent vacancies. We are an equal opportunities employer. Job suitability is assessed based on merit, skills, qualifications, and abilities relevant to the role.