Housing Support Worker

Adecco; United Kingdom; On-site; GBP 20,000 - 25,000; Full time

Job summary

A recruitment agency is seeking a compassionate and hardworking support worker in the UK. The role involves assisting residents in transitioning to independent accommodation, providing guidance, managing expectations, and performing essential administrative tasks. A full clean driving license and enhanced DBS are required. Ideal for those looking to make a positive impact in residential support services.

Qualifications

• Full Clean Driving License and own transport required.
• Enhanced DBS certification necessary.
• Experience in providing support and guidance to individuals.

Responsibilities

• Onboard and offboard residents and ensure paperwork completion.
• Introduce residents to the CHA Pathway.
• Complete risk assessments and support plans for each resident.
• Assist residents with accessing necessary support services.
• Manage resident expectations regarding housing.

Skills

Compassionate

Advice and Guidance

Communication

Organizational Skills

Problem Solving

Job description

Full Clean Driving License and own transport needed for this Role

You will also have to have an enhanced DBS which will be done for you

We are looking for a compassionate and hardworking talented individual who can regularly provide support and guidance to residents, ensuring that the property they reside in is safe and that the support enables the resident to move through our services into independent accommodation.

The support worker will be able to provide guidance, advice and where necessary signpost and assist the resident with day-to-day skills to motivate and encourage them, to reach their goals and where necessary utilising external agencies or other charities to support those goals where that is necessary.

• To onboard and offboard residents as required and to ensure that all of the relevant paperwork is completed
• Introduce the resident to the CHA Pathway
• Ensure residents are familiar with their new property and appropriate information is provided
• To go through and explain the license agreement with particular reference to house rules and consequences of non-compliance.
• Complete an online housing benefit application on behalf of the resident and ensure the resident has signed the license agreement
• Update Internal software with each tenants housing benefit reference and upload tenant's license agreement and ID documents
• Complete weekly support sessions
• To compile a risk assessment and support plan for each new resident
• Update risk and assessments and support plans on a weekly basis and ensure all documents are uploaded to both the internal and external software
• To signpost residents to relevant support services available in the area
• To ensure prompt and appropriate responses to resident enquiries
• Assist residents with accessing food banks
• Manage resident expectations in relation to housing
• Work with residents to reduce anti-social behaviour
• Run single or group workshops covering basic life skills
• Offer support through financial budgeting
• Ensure residents meet their obligations relating to service charges
• To respond to any issues of anti-social behaviour and take retrospective action in line with the organisation's policies and procedures.
• With authorisation from senior management, carry out breaches in line with the organisation's policy once approved by the local authority
• Carrying out health and safety checks of individual properties and communal areas
• Report any faults or repairs and keeping accurate records

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.