Housing Support Worker

CARING FOR COMMUNITIES AND PEOPLE; England; Hybrid; GBP 25,000; Full time

Job summary

A charitable organization seeks a Housing Support Worker to provide critical support to individuals facing homelessness in Worcestershire. This full-time role involves offering practical and emotional assistance, working closely with clients to avoid eviction and promote independence. The ideal candidate will have relevant experience, excellent communication skills, and a commitment to helping others succeed. Salary is £24,570 per annum, and the position includes generous benefits.

Benefits

25 days holiday plus public holidays

Enhanced pension and sick pay

Death in service benefit

Free subscription to Benenden Cashback plan or Perkbox Discounts

45p Business Mileage

Qualifications

• Experience in housing or homelessness support is essential.
• Must demonstrate the ability to provide practical and emotional support.
• Understanding of safeguarding policies and procedures.

Responsibilities

• Provide practical and emotional support to individuals accessing services.
• Support clients to avoid eviction or find alternative accommodation.
• Maintain high levels of health, safety, and cleanliness across sites.

Skills

Emotional support skills

Problem-solving skills

Communication skills

Job description

Overview

Are you looking for a role with autonomy and variety whilst making a difference to people’s lives?

Do you have previous housing or homelessness advice experience?

The Role

As a Housing Support Worker at CCP, you will play a vital role in supporting those accessing CCP services. This is a full-time position, offering 37.5 hours per week, based in Worcestershire.

Responsibilities

• Provide practical and emotional support to individuals accessing our services, who are homeless or experiencing eviction proceedings.
• Support people to avoid eviction or source alternative accommodation where required.
• Be involved in the co-production and implementation of action plans, in line with the wishes of the individual and the requirements of the contract.
• Liaise with relevant partners to ensure that all needs are being met to support portable and sustainable housing outcomes.
• Work with individuals to promote their independence.
• Diligently and proactively maintain high levels of health, safety and cleanliness across all sites by carrying out regular checks and taking appropriate action.

About Us

Established in 1989, CCP is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. Over the years, we\'ve consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon.

Benefits

• 25 days holiday, plus public holidays, with an additional day added per year and an option to purchase more*
• Enhanced pension and sick pay
• Death in service benefit
• Free subscription to Benenden Cashback plan or Perkbox Discounts
• 45p Business Mileage**

Why choose CCP

• Investors in People Gold accredited employer, committed to making the workplace better for you.
• Excellent training and support to help you excel in your role.
• A voice in various groups, including Proud2Be, Green Impact, Health & Safety, and Health and Wellbeing.
• Access to a Workplace Welfare Manager for support when needed.
• Be part of an organisation that delivers social value ; check out our latest Impact Report https://impact.ccp.org.uk/

Are Your Values Aligned with Ours?

We look for staff who embody our SPIRIT values:

• Show gratitude and appreciation of others.
• Demonstrate personal and professional pride.
• Integrity is everything.
• Reflect and learn.
• Continuous improvement.
• Take your best self wherever you go.

How to Apply

If you\'re ready to make a meaningful difference and share our values, click the apply button to start your journey with CCP.

Position: Housing Support Worker (Job ID 1024)

Hours: Full-time 37.5 hours per week

Location: Worcestershire (with the option to work a mix of hybrid home/office working)

Pay: £24,570 pa - Band B

Closing Date: 20th October 2025 - CCP reserves the right to close the job advert early if needed.

CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.

Safer Recruitment

Our robust Safeguarding Policy guides our recruitment process. We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure & Barring Services, paid for by CCP.

*Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 5). Purchasing additional holidays is capped at 5 per year.

**Contracted staff only. Business mileage (45p a mile) is paid for any daily miles over and above the distance from your home to the allocated workplace location and back. You\'ll need a well-maintained vehicle with valid tax, MOT and insurance covering business use.

Please review the attached job attachments for further insights.

INDMP