Housing Support Team Leader

Service Care Solutions; United Kingdom; On-site; GBP 33,000; Full time

Job summary

Join a leading Housing Association as a Housing Support Team Leader in Tower Hamlets, where you'll provide essential leadership in the Young Person Support Service. In this permanent, full-time role, you will guide a team to deliver quality support for vulnerable young people, ensuring their safety and progression toward independent living. Enjoy a competitive salary of £32,084.50 and various benefits, including a pension scheme and training opportunities.

Benefits

Pension Scheme

Life Assurance

Medical Cash Back

Season Ticket Loan

Training Opportunities

Qualifications

• Experience in a housing support or hostel-based role.
• Strong understanding of challenges faced by vulnerable young people.
• Knowledge of safeguarding procedures and child protection frameworks.

Responsibilities

• Lead a team delivering support to vulnerable young people.
• Supervise and coach frontline staff for consistent service delivery.
• Oversee safeguarding procedures and risk assessments.

Skills

Communication

Partnership Working

Interpersonal Skills

Supervisory Skills

IT Systems Usage

Job description

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Job Description

Housing Support Team Leader
Tower Hamlets
Young Person Support Service
Permanent Contract
40 Hours
£32,084.50

We’re recruiting a Housing Support Team Leader to join a respected Housing Association’s Young Person Support Service in Tower Hamlets, providing leadership and safeguarding oversight in a psychologically informed environment.

THE ROLE
You will lead a team delivering high-quality housing-related support to vulnerable young people aged 16–25 within a supported accommodation setting, ensuring safety, empowerment, and progression to independent living.

Supervise and coach frontline staff to provide consistent and safe service delivery

Lead on safeguarding for young people, including 16/17-year-olds, escalating concerns appropriately

Ensure risk assessments are conducted, reviewed and implemented effectively

Oversee new resident referrals, bookings, and inductions

Promote resident involvement through house meetings and engagement opportunities

Work closely with Housing Officers and partner agencies to maintain property standards and support tenancy sustainment

Maintain accurate records and ensure data protection and confidentiality compliance

THE CANDIDATE
We are looking for someone with previous experience in a similar housing support or hostel-based role, with a strong understanding of the needs and challenges faced by vulnerable young people.

Experience supervising staff in a supported housing or care setting

Knowledge of safeguarding procedures and child protection frameworks

Ability to work within a psychologically informed environment (PIE)

Confident communicator with strong partnership working and interpersonal skills

Proficient in using IT systems for case management and reporting

THE CONTRACT

Full time, 40 Hours per week, including weekends on a rota basis

Permanent Contract

£32,084.50 per year

Plus a range of benefits including pension scheme, life assurance, medical cash back, season ticket loan, and training opportunities

HOW TO APPLY
To apply for this role, please email a copy of your CV to [emailprotected] or call on 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!