Housing Support Team Leader

Service Care Solutions; London; On-site; GBP 33,000; Full time

Job summary

Une organisation de logement bien établie recherche un Housing Support Team Leader pour diriger des initiatives de soutien à de jeunes personnes vulnérables dans un environnement sécurisé et informé psychologiquement. Le rôle implique de superviser une équipe et de travailler en étroite collaboration avec divers partenaires pour assurer un service de haute qualité. Un salaire compétitif est proposé, ainsi qu'une gamme d'avantages enrichissants.

Benefits

Pension scheme

Life assurance

Medical cash back

Season ticket loan

Training opportunities

Qualifications

• Expérience dans un rôle similaire en soutien au logement.
• Compréhension des besoins des jeunes vulnérables.
• Capacité à travailler dans un environnement informé psychologiquement.

Responsibilities

• Diriger une équipe dans la fourniture de soutien aux jeunes de 16 à 25 ans.
• Superviser le personnel de première ligne pour garantir un service de qualité.
• Assurer les évaluations des risques et maintenir des dossiers précis.

Skills

Leadership

Safeguarding knowledge

Communication

Interpersonal skills

IT proficiency

Education

Experience in housing support or hostel-based role

Job description

Housing Support Team Leader
Tower Hamlets
Young Person Support Service
Permanent Contract
40 Hours
£32,084.50

We’re recruiting a Housing Support Team Leader to join a respected Housing Association’s Young Person Support Service in Tower Hamlets, providing leadership and safeguarding oversight in a psychologically informed environment.

THE ROLE
You will lead a team delivering high-quality housing-related support to vulnerable young people aged 16–25 within a supported accommodation setting, ensuring safety, empowerment, and progression to independent living.

Supervise and coach frontline staff to provide consistent and safe service delivery
Lead on safeguarding for young people, including 16/17-year-olds, escalating concerns appropriately
Ensure risk assessments are conducted, reviewed and implemented effectively
Oversee new resident referrals, bookings, and inductions
Promote resident involvement through house meetings and engagement opportunities
Work closely with Housing Officers and partner agencies to maintain property standards and support tenancy sustainment
Maintain accurate records and ensure data protection and confidentiality compliance
THE CANDIDATE
We are looking for someone with previous experience in a similar housing support or hostel-based role, with a strong understanding of the needs and challenges faced by vulnerable young people.

Experience supervising staff in a supported housing or care setting
Knowledge of safeguarding procedures and child protection frameworks
Ability to work within a psychologically informed environment (PIE)
Confident communicator with strong partnership working and interpersonal skills
Proficient in using IT systems for case management and reporting
THE CONTRACT

Full time, 40 Hours per week, including weekends on a rota basis
Permanent Contract
£32,084.50 per year
Plus a range of benefits including pension scheme, life assurance, medical cash back, season ticket loan, and training opportunities
HOW TO APPLY
To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate

Job Info

Job Title:

Company:

Service Care Solutions

Location:

Posted:

Closes:

Jul 5th 2025

Sector:

Social Care

Contract:

Permanent

Hours:

Full Time

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