Housing Support Officer (Full Time)(Temporary) - REN12327

Advert

An exciting opportunity has arisen within our Housing Support Team. We are looking for a highly motivated, caring individual who is interested in being a part of our team.

The main duties of the post will include:

1. Establishing supportive relationships with service users.
2. Assessment focused on Better Futures Agenda.
3. Implementing and reviewing support plans for individuals.
4. Offering advice and help with all aspects of establishing, managing and maintaining a tenancy.
5. Helping to develop household and life skills.
6. Maximising income and offering advice on managing income.
7. Keeping arrears and bad debts to a minimum.
8. Liaising and developing links as appropriate to support a service user to maintain their home.
9. Maintaining accurate records as required on Better Futures and other internal systems.
10. Working closely with other team members at all times, especially in all aspects of work where there is a shared responsibility.

It is essential that you have or are willing to train towards achieving an SVQ Level 3 in Social Care or equivalent qualification. You should have an awareness of current developments in the provision of quality housing support to service users, have experience of working in a local authority, registered social landlord or housing support provider, and experience working with service users who have chaotic lifestyles and may have specific or multiple social problems, as well as liaising with a wide range of agencies.

You must have a working knowledge of housing-related welfare rights and benefit issues and of the Housing Scotland Act 2001 and 2010. Additionally, you should have effective IT, interpersonal, verbal and written communication skills with the ability to carry out needs assessments, plan care, and organise your own workload.

Experience of working with service users in their own homes is desirable.

Please note that this post is temporary, subject to business needs and funding for 12 months or until the requirement for the post ceases, whichever date is the earlier.

If successful, you will be required to undertake a Disclosure Scotland check; the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk.