Housing Support Officer Brent

TN United Kingdom; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Housing Support Officer to join their dedicated team in Brent. This role focuses on supporting individuals in achieving independence through tailored housing plans and ongoing support. You'll engage with clients weekly, manage tenancies, oversee budgeting, and ensure compliance with health and safety standards. The position offers a chance to make a real difference in the community while enjoying benefits like health coverage, a competitive pension plan, and generous annual leave. If you're passionate about helping others and have a background in housing services, this opportunity is perfect for you.

Benefits

Health benefits including life cover

Team-building events

Christmas parties

Competitive pension plan

Employee referral scheme

Discount platform on brands and services

33 days of annual leave

Qualifications

• At least two years of team management experience required.
• Knowledge of Health & Safety standards including first aid.

Responsibilities

• Manage tenancy, budgeting, and address rent arrears.
• Conduct property inspections and collaborate with agencies.

Skills

Effective listening

Communication skills

Written communication

Numeracy skills

Basic IT skills

Knowledge of Housing Legislation

Team management experience

Ability to work independently

Job description

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Housing Support Officer Brent, London Borough of Brent

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Client:

Location:

London Borough of Brent, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

0e55d8bad4c1

Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Housing Support Officer Brent - Job Description

Join the Caridon Foundation Team: Supporting People in a Life Beyond Housing!

Caridon Foundation provides supported accommodation in Brent, Croydon and Harlow. We offer care, support, and one-to-one supervision on a weekly basis, conducting key work sessions based on a person-centred approach. We adhere to Housing Benefit Regulations and the Quality Assurance Framework (QAF).

Our mission is to support tenants in achieving independence through tailored housing plans, risk assessments, and ongoing support. Responsibilities include weekly client contact, tenancy management, budgeting, addressing rent arrears, facilitating repairs, conducting property and safety inspections, and collaborating with external agencies. The role also involves addressing antisocial behaviour, promoting well-being, and managing tenancy breakdowns.

The ideal candidate will have at least two years of team management experience, excellent leadership and communication skills, the ability to work independently, and knowledge of Health & Safety standards, including first aid and hygiene protocols.

This post is subject to an Enhanced Criminal Record Check (DBS).

Requirements:

• Effective listening and communication skills
• Good written communication and numeracy skills
• Basic IT skills
• Full clean UK Driving License
• Knowledge of Housing Legislation
• Experience in housing services for social housing residents
• Experience building partnerships with social services, police, and local authorities

Benefits:

• Health benefits including life cover and medical cashback
• Team-building events and Christmas parties
• Competitive pension plan and employee referral scheme
• Discount platform on brands and services
• 33 days of annual leave

Diversity and Inclusion: We foster a workplace where everyone feels valued, can be themselves, and reach their potential. We celebrate diversity and support our staff through various initiatives and networks.