Housing Support Officer

Connected Voice; North East; On-site; GBP 26,000; Part time

Job summary

A charitable organization in Newcastle upon Tyne is seeking a part-time Housing Support Officer to assist residents in living independently. The role includes providing advice, identifying needs, and helping with benefit navigation. Candidates should have experience in community support settings and strong communication skills. The salary is £26,000 (FTE).

Qualifications

• Experience in supporting individuals in a residential or community setting.
• Strong communication and interpersonal skills.
• Ability to assist residents with queries about properties.

Responsibilities

• Support residents to live independently in their properties.
• Provide advice about aids and adaptations.
• Assist residents with navigating benefits and related services.

Job description

The St. Mary Magdalene & Holy Jesus Trust

Housing Support Officer

Part-time 25 / 20 hours per week

The St Mary Magdalene & Holy Jesus Trust is an almshouse charity located in Spital Tongues, Newcastle upon Tyne. We provide accommodation and related support to around 250 residents from our site located just off Claremont Road Newcastle upon Tyne, NE2 4NN. We currently have 173 almshouses but have plans to build more.

We require a Housing Support Officer to support our residents to live independently in their properties by identifying needs, providing advice about aids and adaptations, signposting to organisations that may be able to provide additional support, assisting residents with queries about their properties and providing help to residents in navigating benefits and related services.

The salary is £26,000 (FTE).

To receive further information about the post please contact:

Jon Mitford, Chief Executive, St Mary Magdalene and Holy Jesus Trust, Claremont Road, Newcastle upon Tyne NE2 4NN. Tel No. 0191 2697920. E-mail [e-mail]

The closing date for receiving applications, which will be a letter of application and CV is 03.09.2025. These should be posted to the Chief Executive at the above address or sent by e-mail.