Housing Support Officer

www.findapprenticeship.service.gov.uk - Jobboard; Cheltenham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local support organization is seeking a Housing Support Officer to assist older and vulnerable residents in maintaining their independence and wellbeing. The officer will coordinate referrals, oversee living schemes, and ensure standards are met. Strong communication and interpersonal skills are essential for this role, along with knowledge of safety regulations.

Qualifications

• Experience in providing support to vulnerable individuals.
• Strong interpersonal and communication skills.
• Knowledge of health and safety regulations.

Responsibilities

• Provide dedicated person-centred support to residents.
• Coordinate referrals to internal teams and external agencies.
• Oversee the day-to-day running of Independent Living Schemes.

Job description

We’re looking for a Housing Support Officer to provide dedicated, person-centred support to older and vulnerable residents living in CBC-managed properties. This role is key to helping residents sustain their tenancies, maintain their independence, and support their overall wellbeing.

You’ll build positive relationships through regular contact and practical assistance, while also coordinating referrals to internal teams and external agencies. In addition, you’ll oversee the day-to-day running of our Independent Living Schemes, ensuring they meet all health and safety, safeguarding, and organisational standards. Where appropriate, you’ll also signpost residents to relevant professionals to ensure they receive the right support at the right time.