Housing Supply Officer (SO2)

www.findapprenticeship.service.gov.uk - Jobboard; Enfield; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A local government authority in Enfield is seeking a Housing Supply Officer to ensure that the temporary accommodation supply meets demand. The role includes acquiring new properties, working with landlords, and improving supply for residents in need. Ideal candidates will have strong communication skills, experience in customer service, and knowledge of property legislation. The position offers a hybrid work model with office attendance once a week.

Responsibilities

• Ensure supply of Temporary Accommodation meets demand and standards.
• Acquire new Temporary Accommodation in line with policies.
• Work with suppliers to convert leases onto new schemes.
• Procure properties for temporary use while securing permanent housing.
• Provide advice to landlords to increase accommodation supply.
• Record and monitor service delivery issues.

Skills

Effective time and resource management

Excellent written and verbal communication skills

Strong IT skills

Experience working with multiple parties

Ability to prioritize workload independently

Excellent negotiating skills

Experience in a customer-focused environment

Initiative in improving processes

Knowledge of legislation related to property acquisition

Knowledge of Housing Law

Knowledge of procurement rules

Understanding of local and national trends

Valid UK driving license

Job description

Job Category: Housing

Location: Civic Centre, Enfield Council

Hours Per Week: 35.00

Start Date: Immediate Start

Start Time: 09:00

End Time: 17:00

Salary: £23.98

The Market Management Service was established to ensure that Enfield’s private rented sector meets residents' needs. The aim of the Market Management is operationalised by providing a range of PRS interventions and initiatives, including emergency and temporary accommodation and PRS Housing Services, such as procurement, allocation, and management services.

The Housing Supply Officer will ensure that the supply of Temporary Accommodation (TA) and PRS housing meets demand and standards. The Housing Supply Team will acquire new TA and PRS housing in line with policies and procedures. They will also work with suppliers to convert existing leases onto new leasing schemes and ensure the timely and effective handbacks of all types of temporary and privately rented accommodation.

The Housing Supply Officer will also:

• Work with the market to improve the supply of TA and PRS Housing to fulfill the LA homelessness duties
• Increase the number of households exiting emergency and temporary accommodation by efficiently securing PRS for residents in need
• Procure Private Rented Sector properties on commercially sustainable terms for use by Enfield households and manage relationships with landlords on behalf of Enfield Let (Housing Gateway) and the Council
• Procure Private Leased Annexes (PLA) and Private Sector Leased (PSL) properties suitable for temporary use by households while more sustainable housing solutions are secured
• Provide advice and guidance to landlords to build trust in the PRS market and develop relationships to increase accommodation supply
• Record and monitor service delivery issues and complaints, implementing processes to address and remedy issues as appropriate

The role is a hybrid role with attendance at our office in Edmonton once a week. The successful candidate will be required to visit sites to meet managing agents and landlords.

Job Specifics – Skills, Experience, Knowledge, Behaviours

Essential:

1. Effective use of time and resources to meet targets and deadlines
2. Excellent written and verbal communication skills
3. Strong IT skills
4. Experience working with multiple parties to achieve successful outcomes
5. Ability to prioritise a heavy workload independently
6. Excellent negotiating skills with influencing ability
7. Experience in a customer-focused environment
8. Initiative in improving processes for best value
9. Knowledge of current legislation related to property acquisition and leasing for TA and PRS Housing
10. Knowledge of Housing Law (Landlord & Tenant)
11. Knowledge of procurement rules and frameworks
12. Understanding of local and national trends affecting procurement
13. Valid UK driving license and access to own vehicle