Housing Standards Support Officer

Jobsgopublic; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A London-based local council is seeking a Housing Standards Support Officer to enhance housing standards across the Borough. Responsibilities include advising tenants and landlords, administering property licensing, and conducting property inspections. The role requires administrative experience, excellent customer service skills, and effective communication with diverse groups. Competitive benefits and career opportunities are offered.

Benefits

Flexible benefits and vehicle allowance

23 days annual leave

Local government pension scheme

Discounted health and leisure membership

Excellent career opportunities

Qualifications

• Experience in administration is required.
• Ability to communicate effectively with diverse client groups.
• Positive and confident outlook will be beneficial.

Responsibilities

• Support improvement of housing standards across the Borough.
• Provide advice and guidance to tenants and landlords.
• Administer licensing of properties and arrange inspections.

Skills

Customer service skills

Data entry accuracy

Communication skills

Interest in Private Rented Sector

Job description

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Housing Standards Support Officer, Surrey

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Client:

Jobsgopublic

Location:

Surrey, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

c39eaa4134ee

Job Views:

6

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Woking Borough Council has an exciting opportunity for an enthusiastic person to join our busy and dedicated Housing Standards Team as a Housing Standards Support Officer on a full time, permanent basis.

Reporting to the Senior Housing Standards Officer, in this role you'll be responsible for supporting the improvement of housing standards across the Borough. You will provide advice and guidance to tenants and landlords, administer the licensing of properties within the Borough, arrange visits and inspections to properties, and support officers in taking appropriate enforcement action using a wide range of relevant legislation, including licensing, to reduce hazards in housing in the private sector.

We are looking for someone with experience in administration and an interest in the Private Rented Sector. This is a varied role suited to someone with excellent customer service skills, accuracy in data entry, and enjoys being part of a focused and driven team. It is important that you have a positive and confident outlook, experience of working with diverse client groups and can communicate accurately and effectively with a wide range of people.

In addition to administrative duties, you will also be involved in occasional visits to properties supporting Housing Standards Officers, supporting and attending meetings and forums, and other activities to support the requirements of this dynamic team.

Woking Borough Council offers in return:

• Flexible benefits and vehicle allowance
• 23 days annual leave
• Membership of the local government pension scheme
• Discounted health and leisure membership
• Excellent career opportunities for committed individuals.

The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post. An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team.

For an informal discussion about the post please contact Anne Woodward, Senior Housing Standards Officer 01483 743 460 or Emma Bourne, Head of Environmental Health 01483 743 840.