Housing Solutions Specialist: Private Rented Sector

4Recruitment Services Ltd; London Borough of Brent; On-site; GBP 32,000 - 42,000; Full time

Job summary

4Recruitment Services are seeking to recruit an experienced PRSO Officer to join its Accommodation Services team. This role focuses on discharging the Council's housing duties by offering Private Rented Sector accommodation to households and ensuring suitability and affordability close to Brent when possible.

You'll assess needs, conduct income and expenditure checks, prepare decision letters, and liaise with landlords, solicitors and other partners.

Qualifications

• Degree or equivalent qualification.
• High standard of literacy and numeracy.
• Comprehensive knowledge of Housing Act 1996 Parts 6 and 7 and related homelessness legislation.
• Knowledge of Localism Act 2011 and discharge of homelessness duties into private rented sector.
• Understanding of housing benefit rules and London housing market.
• Experience delivering customer-focused services.
• Experience advising vulnerable customers in frontline environments.

Responsibilities

• Assess households owed the full housing duty and determine suitable accommodation.
• Review applicant information and conduct income/expenditure assessments.
• Make Private Rented Sector Offers under Housing Act provisions.
• Prepare and issue statutory decision letters and notify other authorities as needed.
• Manage complex cases including judicial reviews or Ombudsman inquiries.
• Liaise with landlords, agents, and other professionals.
• Provide case summaries to Legal Services and give evidence in court when required.
• Maintain accurate case records and management information.
• Prioritise workload and meet deadlines.

Skills

Literacy

Numeracy

Negotiation

Influencing

Customer service

Vulnerable customers

Homelessness law

Education

Degree or equivalent

Job description

4Recruitment Services are seeking to recruit an experienced PRSO Officer to join its Accommodation Services team. This role focuses on discharging the Council's housing duties by offering Private Rented Sector accommodation to households and ensuring suitability and affordability close to Brent when possible.

You'll assess needs, conduct income and expenditure checks, prepare decision letters, and liaise with landlords, solicitors and other partners.