Housing Solutions officer ref 1605467

Essential Employment; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading employment service provider in Greater London is seeking a candidate to support households facing homelessness. The role involves proactively engaging with clients, providing comprehensive advice to secure or retain accommodation, and contributing to service development. High levels of customer satisfaction are essential. Apply through the company's website or contact Beth directly for more information.

Responsibilities

• Ensure proactive engagement with households to prevent or relieve homelessness.
• Agree practical steps with Clients and households for housing solutions.
• Promote the Client’s services for high customer satisfaction.
• Support the Team Manager and contribute to service development.

Job description

Overview

The purpose of the role is to work proactively and collaboratively with households who are homeless or threatened with homelessness to provide comprehensive advice and assist them to prevent their homelessness by retaining their current housing where possible, or otherwise to help them to relieve their homelessness by helping them to secure alternative accommodation.

You will agree practical and reasonable steps for the Client and the household to take to prevent and/or relieve homelessness. Households will include private or social tenants, home owners, those evicted by family members or facing relationship breakdown, and may be vulnerable and/or have complex needs. It will be the responsibility of the post holder to ensure that all performance targets are met, promote the profile of the Client’s services and ensure high levels of customer satisfaction and support the Team Manager by contributing to the overall development of the service.

Responsibilities

• Ensure proactive engagement with households and provide comprehensive advice to prevent or relieve homelessness.

• Agree practical steps with Clients and households to prevent housing loss or secure alternative accommodation when needed.

• Promote the profile of the Client’s services and maintain high levels of customer satisfaction.

• Support the Team Manager and contribute to the development of the service to meet performance targets.

How to apply

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Beth @essentialemploy.co.uk quoting the reference number.

Essential Employment information

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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