Housing Solutions Officer – Prevent Homelessness

People First; Sevenoaks; Híbrido; GBP 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Enhanced annual leave

Pension scheme

Employee discounts

Free parking

Wellbeing support

Salary supplement for out-of-hours

Resumo da oferta

Sevenoaks District Council is seeking a Housing Options Officer to work with residents facing homelessness or eviction, offering practical advice and personalised housing plans. Based at Sevenoaks offices, you’ll prevent homelessness, support at-risk individuals, and help them achieve stability and independence.

The role involves collaborating with internal teams and external partners, delivering a person-centred service, and contributing to duty compliance under Housing Act and related

Qualificações

• Experience in homelessness prevention or housing advice.
• Excellent verbal and written communication skills.
• Strong organisational skills with the ability to manage a varied caseload under pressure.
• Negotiation and influencing skills to achieve positive outcomes for customers.
• Competent IT skills, with experience using Microsoft Office and housing case management systems.

Responsabilidades

• Providing advice and support to customers at risk of homelessness or facing eviction, helping to prevent homelessness wherever possible.
• Assessing housing needs and creating Personalised Housing Plans in line with the Homelessness Reduction Act 2017.
• Investigating homelessness applications and making decisions in accordance with housing legislation.
• Working with private landlords and tenants through the Sevenoaks Landlords Hub, securing and maintaining quality private rented housing.
• Placing individuals in emergency and temporary accommodation, ensuring suitable placements and follow-up support.
• Building effective relationships with internal teams and external partners such as housing associations and statutory services.
• Supporting housing-related projects and initiatives across the District.
• Participating in the Housing Options and Support Out of Hours Service on a rota basis (with a salary supplement).

Conhecimentos

Housing legislation

Hol homelessness prevention

Communication

Organisational skills

Negotiation

IT skills

Descrição da oferta de emprego

Sevenoaks District Council is seeking a Housing Options Officer to work with residents facing homelessness or eviction, offering practical advice and personalised housing plans. Based at Sevenoaks offices, you’ll prevent homelessness, support at-risk individuals, and help them achieve stability and independence.

The role involves collaborating with internal teams and external partners, delivering a person-centred service, and contributing to duty compliance under Housing Act and related