Housing Solutions Officer

Venn Group; Bristol; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Housing Solutions Officer to join their team in the South West. This role focuses on reducing under-occupied households and requires engaging with tenants to provide tailored housing solutions. You'll be responsible for managing documentation, liaising with various teams, and ensuring compliance with housing policies. If you possess a strong understanding of housing management and are passionate about making a difference in the community, this opportunity is perfect for you. Join a forward-thinking organization and contribute to enhancing housing solutions in the region.

Qualifications

• Extensive knowledge of housing management policies and local demographics.
• Enhanced DBS required along with a valid driving licence.

Responsibilities

• Engage with tenants to provide housing solutions and complete necessary documentation.
• Update housing management systems and liaise with relevant teams.

Skills

Knowledge of housing demographics

Housing management policy and practice

Housing law

Enhanced DBS

Driving licence

Job description

Hourly rate: £23.56 via Umbrella

Location: South West (Hybrid)

Hours: 37

Duration: 5 Months

Venn Group are currently working with a Local Authority in the South West, who are seeking a Housing Solutions Officer to assist with reducing the number of under occupied households within the Council’s housing stock.

Main duties of the job:

• Engage frequently with tenants, their family, and friends, providing solutions to meet their housing needs
• Ensure relevant documentation is completed, example: housing register application forms, tenancy agreements, tenancy termination forms, grant/tenant incentive forms and welfare benefit change of circumstances forms
• Responsible for updating the housing management system with changes to tenancies
• Responsible for determination of value of grants awarded under the Council’s Transfer Removal Grant scheme
• Report concerns relating to the safeguarding of children, young people, or vulnerable adults in accordance with agreed procedures
• Liaise regularly with the Housing Property Void Team to ensure all works are completed within specified deadlines

Essential Skills:

• Knowledge of the demographics of the housing tenants, the local community and wider sub regional impacts, in respect of properties for letting and impacts on homelessness
• Detailed and extensive professional and technical knowledge of wider housing management policy and practice, housing law and best practice relating to neighbourhood and tenancy management
• Enhanced DBS
• Driving licence and access to own car

To apply for this role and for more information, please send your updated CV toAshleigh Clarke at [e-mail] or call 0117 930 8760