Housing Solutions & Homelessness Prevention Officer

Richmond and Wandsworth Council; Twickenham; On-site; GBP 38,000 - 48,000; Full time

Job summary

A London Local Authority is seeking a Homelessness Prevention and Solutions Officer to help support individuals facing homelessness. The successful candidate will manage a caseload, assist in finding suitable housing, and provide comprehensive advice to those in need. Key qualifications include customer service experience, strong communication skills, and the ability to work collaboratively with vulnerable populations. This fulltime role offers a salary range of £38,976 to £47,229 annually and an inclusive work environment.

Benefits

40 days annual leave

Flexible working

Generous pension plan

Qualifications

• Experience working with people who are homeless or in stressful situations.
• Ability to write detailed case notes and technical letters.
• Proven record in hitting performance targets.

Responsibilities

• Support families and individuals facing homelessness.
• Manage a personal caseload to provide practical solutions.
• Conduct home visits to assess housing sustainability.

Skills

Customer service experience

Interview and negotiation skills

Interpersonal skills

Record keeping

Communication skills

Job description

A London Local Authority is seeking a Homelessness Prevention and Solutions Officer to help support individuals facing homelessness. The successful candidate will manage a caseload, assist in finding suitable housing, and provide comprehensive advice to those in need. Key qualifications include customer service experience, strong communication skills, and the ability to work collaboratively with vulnerable populations. This fulltime role offers a salary range of £38,976 to £47,229 annually and an inclusive work environment.