Housing Scheme Officer Part Time FTC

Blue Octopus Recruitment Ltd; Chichester; Hybrid; GBP 20,000 - 30,000; Part time

Job summary

A leading housing provider is seeking a part-time Housing Scheme Officer in Chichester. You will conduct customer wellbeing checks, manage community engagement, and ensure safety compliance. Ideal candidates will have experience in housing management or social work, strong communication skills, and a caring attitude. Join us to make a real difference in the community while enjoying generous benefits and flexible working options.

Benefits

Excellent pension scheme

Generous holiday allowance

Life assurance

Flexible benefits platform

Support for learning and career development

Qualifications

• Proven experience in housing management or related field.
• Strong customer-focused communication skills.
• Knowledge of housing regulations and care standards.

Responsibilities

• Conduct regular customer wellbeing calls and visits.
• Act as point of contact for communal services.
• Lead on customer engagement and social events.

Skills

Housing management experience

Interpersonal skills

Communication skills

Organizational skills

Job description

Overview

Housing Scheme Officer

FTC until 3rd August 2026 • Part Time 24 hours (Monday-Thursday 9am-4pm - alternative working patterns also negotiable between Mon-Fri 9am-5pm)

Chichester (Britannia Court Gardens, Westwood Close, Bosham, Chichester PO18 8AG)

Up to £29,645 FTE (£20,328 pro rata)

Hyde is looking for a Housing Scheme Officer to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development.

Responsibilities

• Undertake regular customer wellbeing calls and visits, making referrals for care needs assessments and safeguarding as required.
• Act as the point of contact for customers regarding communal services, including cleaning, grounds maintenance, building decorations, repairs, and ASB.
• Lead on customer engagement, social events, and wellbeing activities to enhance community life.
• Carry out Health & Safety and Fire Safety compliance tests and inspections.
• Take a lead role in the financial management of the scheme.

Why Join Hyde?

Hyde is part of the Hyde group, one of the UK’s leading housing providers, managing and owning around 120,000 homes nationwide. We’re committed to building safe, sustainable communities where people can thrive. With a strong social purpose, long-term investment plans, and a focus on innovation, Hyde is a place where you can grow your career while making a real difference.

What we’re seeking

• Proven experience in housing management, social work, or a related field with an understanding of later living concepts.
• Strong communication and interpersonal skills, with a customer-focused approach.
• A friendly, approachable, and caring attitude.
• Knowledge of housing regulations, care standards, and best practice.
• Good organisational and time management skills to effectively manage multiple tasks.

The Benefits of Joining Hyde

• Excellent pension scheme
• Generous holiday allowance
• Life assurance
• Award-winning flexible benefits platform
• Support for learning and career development
• Hybrid working options available

Working Hours

Monday–Thursday, 9am–4pm (24 hours per week, hybrid working).

Diversity, Inclusion & Accessibility

Equity, diversity, and inclusion are at the heart of who we are at Hyde. We’re committed to creating a workplace where everyone feels respected, valued, and able to be their authentic selves. By embracing different perspectives, backgrounds, and experiences, we unlock innovation and reflect the diverse communities we serve. At Hyde, inclusivity isn’t a one-off initiative — it’s embedded in our culture and central to how we work every day.

As a Disability Confident Employer, we’re committed to providing reasonable adjustments throughout the recruitment process and beyond.

We reserve the right to close this advert early if a suitable candidate is identified.