Housing Review and Quality Assurance Officer

Carrington West; Rugby; On-site; GBP 40,000 - 55,000; Full time

Job summary

Une autorité locale recherche un Housing Review and Quality Assurance Officer pour un contrat de 3 mois. Ce rôle crucial assurera la conformité légale et la qualité du service au sein de l'équipe Housing Options. Les candidats doivent avoir une forte expérience en gestion des revues statutaires liées du secteur du logement.

Qualifications

• Connaissance approfondie de la législation sur le logement et des directives statutaires.
• Expérience avérée dans la gestion des revues de logement et des processus d'audit.
• Capacité à analyser des données complexes et des documents juridiques.

Responsibilities

• Gérer les revues statutaires conformément à la section 202 et à d'autres législations.
• Assurer l'assurance qualité des services de sans-abri.
• Développer et mettre en œuvre des programmes de conformité.

Skills

Gestion des revues statutaires

Interprétation légale

Analyse de données

Communication efficace

Attention aux détails

Job description

An exciting opportunity has arisen for a skilled Housing Review and Quality Assurance Officer to join a local authority on a 3 month contract. You'll lead the statutory independent housing review function under the Housing Act 1996 (as amended), focusing on both homelessness decisions (Part 7) and housing allocations (Part 6). This is a critical role aimed at ensuring legal compliance, service quality, and continuous improvement within the Housing Options team.
Successful candidates must demonstrate proven experience in managing statutory housing reviews in accordance with Section 202 of the Housing Act 1996
Key Responsibilities
·Manage and conduct statutory reviews under Section 202 and related housing legislation, ensuring decisions are legally sound and in line with council policies and procedures.
·Provide expert legal interpretation and advice in response to litigation and housing case law, supporting the preparation of case files and guidance for counsel.
·Lead on quality assurance of homeless services, promoting consistent, high-quality decision-making and service delivery.
·Develop and implement compliance programs, including regular audits and assessments to ensure alignment with local and national legal standards.
·Oversee the accurate and timely completion of government housing data returns (e.g. HCLIC), enhancing data integrity and transparency.
·Identify trends in homelessness demand and risks in service delivery; develop strategic action plans to mitigate these risks and improve outcomes.
·Collaborate with frontline staff to identify challenges and deliver training, coaching, and mentoring to drive performance and service quality.
·Develop frameworks to monitor and enhance the reliability of housing data and decision-making processes.
·Support continuous improvement through root cause analysis and data-driven solutions.

Essential Skills & Experience
·In-depth knowledge of housing legislation, statutory guidance, and relevant case law.
·Proven experience managing statutory housing reviews and audit processes.
·Strong analytical skills with the ability to interpret complex data and legal documents.
·Experience working within or alongside local authority housing services.
·Excellent communication skills and the ability to influence and support colleagues at all levels.
·High attention to detail and strong organisational skills.

How to Apply
If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please clickAPPLY NOW.

If you do not hear from us within 48 hours of applying, your application has been unsuccessful.


If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.
Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on 02393 876082.
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