Housing Resolutions Team Leader

London Borough of Brent; United Kingdom; Ibrido; GBP 54.000 - 57.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid working options

Local Government Pension Scheme

27 days annual leave

Eye test support

Descrizione del lavoro

Brent Council is seeking an experienced leader to manage the Specialist Homelessness Service, directing a frontline team supporting families and pregnant people facing homelessness. The role requires strong housing options knowledge, decision-making, and a commitment to prevention and statutory duties.

You will oversee service delivery, develop staff, and ensure high-quality, person-centred support while working within a London borough known for diversity and a strong local government ethos.

Competenze

• Comprehensive knowledge of homelessness legislation and case law.
• Hands-on experience in preventing homelessness and making statutory decisions.
• Strong understanding of prevention strategies and housing pathways.
• Proven experience in leading and managing a successful team.
• Excellent negotiation and problem-solving skills.

Mansioni

• Oversee a team delivering high-quality support to families, some of whom have complex needs.
• Guide officers in assessing cases, identifying tailored housing solutions, and managing service user expectations.
• Ensure compliance with homelessness legislation, leading on statutory decisions and prevention strategies.
• Foster a flexible, person-centred approach, recognizing that every household’s needs are unique.
• Lead, develop, and inspire your team, ensuring they have the skills and confidence to deliver exceptional outcomes.

Conoscenze

Leadership

Homelessness legislation

Case management

Negotiation

People management

Descrizione del lavoro

Salary range: £53,919 - £57,150 p.a. inc. London weighting

Contract: Permanent

Hours of work: 36 hours per week

Location: Civic centre and other locations from time to time

Lead, Inspire, and Make a Lasting Impact – Join Brent’s Specialist Homelessness Service

Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.

The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.

The Post

A Leadership Opportunity to Change Lives

We are looking for an experienced and passionate leader to manage a frontline service and a team of officers supporting families and pregnant people facing homelessness. In this fast-paced and dynamic role, you will:

• Oversee a team delivering high-quality support to families, some of whom have complex needs


• Guide officers in assessing cases, identifying tailored housing solutions, and managing service user expectations


• Ensure compliance with homelessness legislation, leading on statutory decisions and prevention strategies


• Foster a flexible, person-centred approach, recognizing that every household’s needs are unique


• Lead, develop, and inspire your team, ensuring they have the skills and confidence to deliver exceptional outcomes

The Person

A Passionate, Resilient and Skilled Leader

We are seeking a motivated and ambitious individual with:

• Comprehensive knowledge of homelessness legislation and case law


• Hands-on experience in preventing homelessness and making statutory decisions


• A strong understanding of prevention strategies and housing pathways


• Proven experience in leading and managing a successful team


• Excellent negotiation and problem-solving skills


• A people-focused approach, with a commitment to delivering an exceptional service

This is an excellent opportunity to step into a leadership role where your work will directly impact lives. If you are ready for a challenging yet highly rewarding career move, we want to hear from you.

We know people do their best work when they feel valued, supported and able to grow. At Brent, you will benefit from:

• 27 days' annual leave, rising with length of service, plus bank holidays


• Local Government Pension Scheme with generous employer contributions


• Hybrid and flexible working options available for most roles


• Supportive family-friendly policies, including carers’ leave, paternity leave and compassionate leave for eligible employees


• Health and wellbeing support, including eye test support and a 24/7 Employee Assistance Programme


• Financial wellbeing support, including education sessions, childcare deposit loans and season ticket loans


• Travel support, including affordable parking nearby, a Cycle to Work scheme and onsite facilities


• Learning and development opportunities to support your career


• Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure and entertainment

Please note that employees must have successfully completed their probationary period before applying for this vacancy.

You will need to submit a supporting statement demonstrating how you meet the criteria outlined within the Application Guidance.

Applications from candidates who have applied for this role in the last 6 months will not be considered.

Brent Council values the diversity of its community and aims to have a workforce that reflects the people we serve. We welcome applications from all sections of the community and encourage applicants to complete the diversity survey section of the application.

We are committed to fostering an inclusive workplace where everyone is treated with dignity, respect and fairness. We expect all employees to demonstrate a commitment to equality, diversity and inclusion and to promote inclusive, non-discriminatory practices in their work. This commitment forms part of our recruitment process, and candidates may be assessed on their understanding of and ability to contribute to an inclusive working environment.

The information we collect from you will be shared with Cifas, who will use it to help prevent fraud and other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details on how your information will be used by Brent and Cifas, and your data protection rights can be found here .

As a Disability Confident employer, we guarantee an interview to disabled applicants who meet the essential criteria for the role. This includes people with hidden disabilities, long-term health conditions, diagnoses and mental health conditions. We also guarantee an interview to care-experienced applicants who meet the essential criteria. Information shared for this purpose will be treated fairly and used only to confirm eligibility under these schemes.

Brent has a positive approach to flexible working.

• Job Category Operational and Administrative Support


• Posting Date 10/28/2026, 03:21 PM


• Apply Before 11/11/2026, 11:59 PM


• Job Schedule Full time


• Locations Brent Civic Centre, HA9 0FJ, GB