Housing Regulatory Compliance Officer

City of York Council; York and North Yorkshire; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A local government authority is seeking a Housing Regulatory Compliance Officer to ensure that housing services meet legal and regulatory standards. The role involves monitoring housing legislation, maintaining compliance evidence, and liaising with departments to enhance tenant rights. Ideal candidates will have knowledge of UK housing law and strong analytical and communication skills. This position allows for hybrid working arrangements.

Benefits

Generous annual leave allowance

Local Government Pension Scheme

Comprehensive Health & Wellbeing initiatives

Flexible working practices

Learning & Development opportunities

Discounts and rewards

Responsibilities

• Monitor housing legislation and regulations to ensure compliance.
• Build and maintain a compliance evidence index.
• Liaise with departments to create case studies and success stories.
• Monitor complaint themes and identify trends.
• Assist in briefing stakeholders on responsibilities.
• Develop training and awareness programs.

Skills

Knowledge of UK housing law and regulatory frameworks

Excellent analytical skills

ICT skills

Communication skills

Report-writing skills

Ability to work independently

Ability to manage multiple priorities

Job description

Overview

Housing Regulatory Compliance Officer

Join Us as a Housing Regulatory Compliance Officer. We're seeking a detail-oriented and proactive Housing Regulatory Compliance Officer to join our team and ensure our housing services meet all relevant legal, regulatory, and policy standards. This is a pivotal role that helps safeguard tenant rights, maintain property standards, and uphold our commitment to safe, fair, and compliant housing.

Responsibilities

• Monitor housing legislation, regulations, and internal policies to ensure we're always aligned and inspection-ready.
• Build and maintain a clear, accessible index of compliance evidence; ensuring everything stays current and relevant.
• Liaise with other departments to create case studies, success stories and events that have had a positive impact on someone’s life to show where we meet standards.
• Monitor themes from complaints to identify trends and collect evidence to show where there are learnings from complaints and changes to service delivery/policies/procedures.
• Assist with ensuring teams and other stakeholders are regularly briefed and are kept informed of changes and developments relative to work areas.
• Assist with the development of a series of briefings, training and awareness raising to ensure key stakeholders are fully aware of our responsibilities and obligations in relation to social housing regulation.

Qualifications

• Knowledge of UK housing law and regulatory frameworks
• Excellent analytical, ICT, communication, and report-writing skills
• Ability to work independently and manage multiple priorities

Additional information

This post is suitable as a job share opportunity.

If you are an internal candidate interested in applying for this job as a secondment opportunity, please discuss with your current line manager before submitting your application.

Hybrid working arrangements are available for this role. Each role at CYC is different and your working arrangements will be determined based on the requirements of the role and in collaboration with you and your needs as part of the recruitment process. Your contractual location will be the designated council office for your team.

The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.

How to apply / Contact

For further information or an informal discussion please contact Rachael Bassett at [e-mail] or on 01904 552168

Closing date: 19 October 2025 at 12 midnight

Interview date: 29 October 2025