Housing Policy Officer (Performance and Access) (2) - ANG05560

Scottish Government; Forfar; Hybrid; GBP 40,000 - 46,000; Full time

Job description

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Ref no: ANG05560

Published: 09/04/2025

Closes: 27/04/2025

Location: Angus House Orchardbank Business Park Forfar, DD8 1AX

Salary: £40,636 - £45,815 per year

Contract Type: Temporary

Position Type: Full Time

Hours: 36.25 hours per week

Work From Home: Hybrid

Job Description

Based at Angus House, Orchardbank Business Park, Forfar.

This job is workstyle 5.

You will have the opportunity to benefit from our flexible and agile working practices. This means you will work from home for part of your week and spend some time in council buildings to best suit your work, meetings and collaboration.

An exciting secondment opportunity has arisen for two Housing Policy Officers to join the Performance and Improvement Team, supporting a wide-ranging programme of housing service improvement work.

These temporary positions will play a key role in delivering the Housing Service Improvement Plan, with each post holder acting as policy and improvement lead for specific service areas. One of the roles will have a particular focus on rent arrears and sustainable tenancies, supporting work to improve tenancy sustainment and reduce arrears. Another will support service improvement activity relating to temporary accommodation, helping to improve quality, access, and outcomes for people experiencing homelessness.

As a Housing Policy Officer, you will:

1. Provide project management oversight, ensuring that robust governance and reporting arrangements are in place and maintained. You will act as the policy and improvement lead for designated service areas within the Housing Service Improvement Plan, working through one of the four Housing Improvement Service Delivery Groups.
2. Lead or support targeted improvement activity, including service design and policy development, within your assigned area.
3. Analyse current processes to identify strengths, weaknesses, and opportunities to streamline workflows, increase efficiency, and improve outcomes for tenants.
4. Produce high-quality performance analysis and reporting to support evidence-based service development.
5. Extract, manipulate, and analyse large, complex datasets — seeking opportunities for automation and improved data use.
6. Ensure compliance with statutory obligations, including data protection and freedom of information.
7. Lead and support research activity to inform policy and service decisions, including managing externally commissioned research in line with Council procurement guidance.

These jobs are temporary for up to 12 months from date of appointment.

Internal and external applications on secondment basis will be considered. You must have the approval of your line manager / organisation.

To find out more, please contact:

Lynsey Dey, Manager – Performance & Improvement (Housing): [e-mail].

Please note interviews will be held Thursday, 8 May 2025.

Requirements

Please refer to job outline and person specification for further details and requirements for these jobs.

We are happy to discuss flexible working during the recruitment process for this position. This means we are open to a conversation about working patterns and the flexibility that is available for this role whilst managing the workload.

We offer a guaranteed job interview to the following people who meet the essential criteria on application for a job:

Those with disabilities, recognised caring responsibilities and care experienced young people. This also applies to our own employees with caring responsibilities, young people on apprenticeships and placements who meet the essential criteria for the job.