Housing Options Team Leader

Vivid Resourcing Ltd; East Midlands; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency in the East Midlands is seeking an experienced Housing Options Team Leader for a 6-month contract. The ideal candidate will provide daily supervision to the Housing Options team and deliver an effective service to prevent homelessness. Strong management and customer service experience are required. This contract offers a competitive hourly rate.

Qualifications

• Experience in recruitment for the team manager.
• Familiarity with customer-oriented environments.
• Proven track record in delivering excellent customer service.

Responsibilities

• Supervise the Housing Options team daily.
• Provide an options-based service to prevent homelessness.
• Stay updated on relevant legislation and best practices.

Skills

Team management

Customer service

Knowledge of housing legislation

Job description

Overview

Vivid's client in the East Midlands is looking for an experienced Housing Options Team Leader for 6 months, with the potential to be extended for a further 6 months.

Contract details

• Role: Housing Options Team Leader
• Duration: 6 months
• Location: East Midlands
• Rate: £30-35 per hour
• Start: ASAP

Responsibilities

• Provide day to day direction and supervision of the Housing Options team assisting your members of staff with any queries they have
• Provide an effective options-based service that seeks to prevent homelessness within the borough and maximise the range of housing choices available to applicants
• Have up to date knowledge of relevant legislation, case law and other best practice to ensure S184 decisions are reached in an appropriate manner

Requirements

• Experience of assisting the team manager in recruitment of staff
• Experience of working in a busy customer-oriented environment
• Experience of delivering excellent customer service and provide successful team management including target setting

Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law