Housing Options Officer- somerset in Taunton)

Sirona Medical Limited; Taunton; Remote; GBP 25,000 - 35,000; Full time

Job summary

A leading company in Somerset is seeking a Housing Options Officer to assist individuals at risk of homelessness. This role involves providing necessary advice and support to applicants, collaborating with various agencies, and managing caseloads remotely. Candidates should possess a strong understanding of the Homelessness Reduction Act and the ability to communicate effectively with service users.

Qualifications

• Good working knowledge of the Homelessness Reduction Act.
• Experience using the Locata system.

Responsibilities

• Providing advice, information, and assistance to applicants who are homeless.
• Helping applicants find suitable accommodation.
• Working with partners to prevent homelessness.

Skills

Empathy

Communication

Problem Solving

Tools

Locata system

Job description

Sirona Medical are currently looking for a Housing Options Officer in Somerset.

All workers submitted must have a good working knowledge of the Homelessness Reduction Act and experience using the Locata system. Workers must be able to deliver messaging to service users in a compassionate and sympathetic manner.

Responsibilities include:

1. Providing advice, information, and assistance to applicants who are homeless or at risk of homelessness.
2. Helping applicants explore their housing options and find suitable accommodation that meets their needs.
3. Working with a range of partners and agencies to prevent and reduce homelessness in the community.
4. Referral signposting to supporting agencies.

This role offers remote working with a duty rota of approximately 2 days a week, with details discussed at interview. The caseload will be managed alongside homelessness duty cover (08:30-17:00 daily).