Housing Options Officer (Fixed Term Contract)

Molevalley; Dorking; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Housing Options Officer to join their team in Dorking. This fixed-term role is crucial in preventing homelessness by providing essential advice and assistance on housing law. You will work closely with clients, ensuring they understand their rights and responsibilities while conducting home visits and engaging with various agencies. If you're passionate about making a difference in people's lives and have the necessary skills, this is an exciting opportunity to contribute to a vital service in your community.

Qualifications

• Experience in Housing, Benefits, or Social Care is desirable.
• Good interpersonal skills are essential for sensitive client interactions.

Responsibilities

• Provide frontline advice on housing law and rights.
• Conduct home visits and attend meetings as needed.

Skills

Housing Law

Interpersonal Skills

Homelessness Applications Assessment

Social Care Knowledge

Benefits Knowledge

Job description

Housing Options Officer (Fixed Term Contract)

About the role

In this exciting role you will work in the Housing Options Team and play a fundamental role in continuing the success of the team in preventing homelessness.

You will provide frontline advice and assistance on all aspects of housing law and ensure that people are aware of their rights and responsibilities with regards to housing.

You will also be responsible for performing the Council’s statutory duty in relation to the Housing Act 1996 Part VII (as amended by the Homelessness Act 2002) and the Homelessness Reduction Act 2017.

About you

Experience of working in Housing, Benefits, Social Care or a related field and of assessing homelessness applications and giving housing advice would be desirable.

You must be able to work well as a team member, although you will at times be out of the office working on your own conducting home visits and attending meetings.

Good interpersonal skills are essential in this role in order to work confidently and sensitively with households in often difficult situations, as well as with other agencies, in attempting to resolve clients’ housing situations.

This role will be subject to a Disclosure and Barring Check and use of a car is essential. The post holder will also be part of the team’s rota for out of hours homelessness cover

For an informal chat about the role, please contact Dee Smith on 01306 879213.

Closing date for applicants: 12 noon 12 May 2025

How to apply
Click apply now or email ourcareers inbox submit yourCValong with asupporting statement, to let us know how you meet the required skills and experience of the job description and person specification.

“Celebrating Diversity and Inclusion for All”

37 per week. Starting at 8.30am, finishing at 5pm Monday to Friday.

Job Reference

HOPOFFFTC

Job Location

Pippbrook, Dorking and throughout partnership area

Position: Housing Options Officer (Fixed Term Contract)

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