Housing Options Officer

Daniel Owen; Scotland; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the South West England area is seeking a highly skilled Housing Options Officer for a temporary position. This role involves providing housing advice and support to vulnerable clients, managing cases effectively, and ensuring compliance with relevant legislation. The successful candidate will need social housing experience and a strong understanding of legislative frameworks.

Skills

Effective written and verbal communication

Deal sensitively with varying circumstances

Manage realistic applicant expectations

Manage diverse caseload effectively

Maintain accurate case notes

Good organisational and administrative skills

Knowledge of homelessness legislation

Knowledge of landlord and tenant law

Knowledge of options for the homeless

Knowledge of data protection

Understanding of equality and diversity

Experience in Housing Options team

Experience in local authority housing

Experience with vulnerable applicants

Job description

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Housing Options Officer
South West England, Somerset
Temporary Position
Monday - Friday
08:00 - 17:00 - Hybrid option
£22 per hour

Social Housing Experience Needed

Daniel Owen are proud to be representing a well-known company based in the South West England, Somerset area who are looking for a highly skilled Housing Options Officer to join their team.

They are looking for an experienced Housing Options Officer.

Skills Required:

• Effective written and verbal communication
• Ability to deal inventively and sensitively with a wide range and spectrum of people in greatly varying circumstances.
• Ability to establish and manage realistic applicant expectations.
• Ability to manage a diverse caseload effectively where detailed and complex investigations are required, working with precision and attention to detail.
• Ability to maintain accurate detailed and timely case notes and other evidence-based records.
• Good organisational and administrative skills.
• Knowledge of the Homelessness legislation. (Housing Act 1996, Homelessness Act 2002, Suitability Order 2012, Homelessness Reduction Act 2017)
• Knowledge of the Landlord and tenant law.
• Knowledge of Options available to somebody that is homeless or at risk of homelessness.
• Knowledge of Data Protection.
• Equality and diversity issues and an understanding of the relevance to a housing advice service
• Experience of working within a Housing Options team
• Experience of working in a housing association, local authority housing department or similar organisation.
• Experience of dealing with the public and in particular vulnerable applicants