Housing Options Advisor – Homelessness Prevention

Ackerman Pierce; Enfield; On-site; GBP 36,000 - 39,000; Part time

Job summary

Ackerman Pierce is recruiting an experienced Housing Options Officer to join a busy Housing Options Team in Enfield. You will manage homelessness prevention casework, provide high-quality housing advice and work with customers to identify realistic, sustainable housing solutions.

You will handle a caseload within a local-authority setting, applying Housing Act 1996 duties and section 184 decisions, while maintaining accurate records and timely progress across cases.

Qualifications

• Experience as Housing Options Officer or similar housing-needs service.
• Strong knowledge of homelessness legislation and prevention duties.
• Ability to manage own caseload in a busy local authority environment.

Responsibilities

• Provide housing options, advice and homelessness prevention casework in line with Housing Act 1996.
• Assess and process homelessness applications with accurate, timely advice.
• Use prevention tools to sustain tenancies or secure suitable accommodation.
• Prepare and issue Section 184 decisions.
• Provide statutory advice to non-priority homeless applicants in line with housing legislation.
• Collaborate with landlords, housing providers and partners to prevent homelessness.
• Utilise HomeFinder, Discretionary Hardship Payments and court representation as appropriate.
• Maintain accurate case records and progress cases in line with statutory requirements.

Skills

Homelessness legislation

Caseload management

Job description

Ackerman Pierce is recruiting an experienced Housing Options Officer to join a busy Housing Options Team in Enfield. You will manage homelessness prevention casework, provide high-quality housing advice and work with customers to identify realistic, sustainable housing solutions.

You will handle a caseload within a local-authority setting, applying Housing Act 1996 duties and section 184 decisions, while maintaining accurate records and timely progress across cases.