Housing Options Advisor

Opus People Solutions Limited; Kettering; Hybrid; GBP 64,747,000 - 90,922,000; Full time

Job summary

Opus People Solutions Limited is recruiting for a Housing Options Advisor with a Local Authority client in Kettering, Northamptonshire. The role is 37 hours per week with hybrid working (4 days on-site per week and 1 day working from home) and £30.00 per hour Umbrella (£23.50 PAYE).

The position involves assessing homelessness risk and delivering housing advice and advocacy. You will conduct homelessness assessments, determine eligibility and priority need, manage a varied caseload, liaise with

Qualifications

• Experience delivering homelessness prevention or housing options services.
• Ability to assess homelessness applications and apply relevant guidance.
• Experience managing complex caseloads with vulnerable clients.

Responsibilities

• Conduct initial homelessness assessments and housing needs triage.
• Assess eligibility, homelessness status and priority need, and duties owed.
• Prevent homelessness through advice, advocacy, and negotiation.
• Complete FHAs and develop Personal Housing Plans.
• Manage caseload and ensure compliance with legislation and case law.
• Liaise with landlords, support agencies and partners to secure outcomes.
• Identify safeguarding concerns and support vulnerable adults and families.
• Maintain accurate case records and contribute to service improvements.

Skills

Communication

Assessment

Negotiation

Case management

Job description

Opus People Solutions are hiring for a Housing Options Advisor within a Local Authority client based in Kettering, Northamptonshire. The role is 37 hours per week, offering hybrid working (4 days on-site per week and 1 day working from home), and £30.00 per hour Umbrella (£23.50 PAYE). Please see a high-level overview of what the position involves below:

• Conducting initial homelessness assessments and housing needs triage for customers at risk of homelessness.
• Assessing eligibility, homelessness status, priority need, and determining whether statutory duties, including Section 188 interim accommodation duties, are owed.
• Working proactively to prevent and relieve homelessness through early intervention, advice, advocacy, negotiation, and support.
• Completing Full Housing Assessments (FHAs) and developing Personal Housing Plans (PHPs).
• Managing a varied caseload and ensuring decisions comply with homelessness legislation, statutory guidance, and case law.
• Liaising with landlords, support agencies, internal services, and external partners to secure positive housing outcomes.
• Identifying safeguarding concerns and taking appropriate action to support vulnerable adults, children, and families.
• Maintaining accurate case records and contributing to service improvements and performance monitoring.

The ideal candidate will have experience with:

• Delivering homelessness prevention, housing advice, or housing options services.
• Assessing homelessness applications and applying homelessness legislation in practice.
• Managing complex caseloads within a customer-focused environment.
• Working with vulnerable individuals and families facing housing difficulties.
• Negotiating with landlords and partner agencies to prevent homelessness and secure accommodation.
• Producing high-quality assessments, case notes, and written reports.

Previous experience within Local Government.

All offers will be subject to satisfactory compliance screening, including right to work in the UK and references. In addition, due to the nature of the role, the appropriate level of criminal record disclosure will be undertaken.