Housing Officer-Large Sites

Fundacion Nuestros Hijos; Gloucester; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading provider of housing solutions is seeking a Large Sites Housing Officer to ensure properties are safe and compliant in Gloucestershire. This role entails monitoring service quality, conducting property audits, and supporting vulnerable individuals. Candidates must possess strong administrative skills, a thorough understanding of safeguarding principles, and a full UK driving license.

Benefits

25 days annual leave plus bank holidays

Health Membership

Life cover

4% employer and 4% employee pension contribution

Laptop and phone provided

Employee Assistance Programme

Referral scheme

Qualifications

• Understanding of safeguarding principles and procedures.
• Experience in property inspections and audits.
• Ability to manage time effectively and maintain organization.

Responsibilities

• Monitor service quality and follow up on safeguarding concerns.
• Conduct property audits and ensure compliance.
• Support subcontractor staff in delivering key services.

Skills

Thorough understanding of safeguarding principles and procedures

Familiar with contractual obligations and housing standards

Proven experience in conducting property inspections

Effective communicator with strong interpersonal skills

Skilled in problem-solving

Highly organised with excellent time management

Strong administrative skills

Proficient in using IT systems

Compassionate approach to supporting vulnerable individuals

Full, valid UK driving licence

Job description

Job Title: Large Sites Housing Officer

Location: Gloucestershire

Salary: £28,000-£32,000

Hours: Monday-Friday 40 hours per week 8.30am-5pm

Contract Type: Permanent

Purpose Of The Role

Our client, a leading provider of housing solutions, is looking for a Large Sites Housing Officer to cover the Gloucestershire area. In this role, you'll help ensure that properties across our large sites portfolio are safe, secure, and suitable for residents. You'll also play a key part in safeguarding tenants and making sure that accommodation is functional, habitable, and meets the required standards.

Duties And Responsibilities

• Monitor service quality and ensure safeguarding concerns and complaints are followed up appropriately.
• Support subcontractor staff and promote effective collaboration with internal teams, including Safeguarding and Service Centre.
• Conduct regular property audits and inspections, ensuring compliance with health, safety, and contractual standards.
• Ensure timely and accurate welfare checks are completed for all Service Users, with priority given to vulnerable individuals.
• Review documentation, compliance reports, and service standards across subcontractors and internal teams.
• Maintain up-to-date property certifications and manage resolution of defects and non-conformances.
• Liaise with UKVI and other statutory bodies during inspections and respond to their queries when required.
• Support onsite staff in delivering key services to Service Users, including registration with GPs and schools.
• Ensure induction and ongoing training of subcontractor staff is completed and recorded.
• Collaborate with local stakeholders and support agencies, maintaining effective relationships to support contract delivery.

Required Skills

• Thorough understanding of safeguarding principles and procedures
• Familiar with contractual obligations, housing standards, and health & safety regulations
• Proven experience in conducting property inspections, audits, and ensuring service quality
• Effective communicator with strong interpersonal skills
• Skilled in problem-solving and confident in making sound decisions
• Highly organised with excellent time management
• Strong administrative skills, including accurate report writing and record-keeping
• Proficient in using IT systems and software applications
• Compassionate and empathetic approach to supporting vulnerable individuals
• Full, valid UK driving licence required

Benefits

• 25 days annual leave plus bank holidays
• Health Membership
• Life cover
• 6-month probation period
• 4% employer and 4% employee pension contribution
• Laptop, phone, and other equipment as needed
• Employee Assistance Programme
• Referral scheme

The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role.