Housing Officer in Barnsley)

Ad Warrior Ltd; Barnsley; Hybrid; GBP 24,000 - 31,000; Full time

Job summary

A housing support organization is looking for a Housing Officer based in Barnsley. This hybrid role involves managing a caseload of tenants and ensuring compliance with housing regulations. The ideal candidate should have experience in housing management and strong communication skills. Additional benefits include professional development, generous leave, and a supportive work environment.

Benefits

Generous annual leave (27 days plus bank holidays)

Professional growth opportunities

Enhanced occupational sick pay

Enhanced employer pension contribution

Wellbeing offers and support programs

Work-life balance policies

Qualifications

• Experience in housing management or a related field.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Commitment to delivering excellent customer service.

Responsibilities

• Manage a caseload of tenants, ensuring tenancy compliance.
• Respond to housing-related queries and concerns.
• Collaborate with colleagues and external partners.
• Support engagement initiatives in the community.

Skills

Communication skills

Interpersonal skills

Independence

Team collaboration

Customer service

Job description

Overview

Housing Officer

Location: Barnsley / Hybrid Role

Salary: £24,500 - £30,790 (Pro Rata'd to 18.5 Hours)

Vacancy Type: Fixed Term Contract, 12 month maternity cover

Hours: 18.5 hours per week

Responsibilities

• Manage a caseload of tenants, ensuring tenancy compliance and providing support.
• Respond to housing-related queries and concerns.
• Work collaboratively with colleagues and external partners to resolve issues.
• Support engagement initiatives and contribute to the co-production of house rules where applicable.

Essential Requirements

• Experience in housing management or a related field.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Commitment to delivering excellent customer service.

Additional Information

The salary advertised below demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band.

What Waythrough (Formerly Humankind) Can Offer

• A rewarding role that allows you to make a tangible impact in your community.
• Opportunity for professional growth and development in the field of substance misuse and criminal justice.
• Collaborative and supportive work environment.
• Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 year of service).
• Annual leave purchase scheme.
• Enhanced occupational sick pay.
• Enhanced employer contribution to your workplace pension.
• Death in service benefit.
• Free Will writing.
• Eyecare vouchers.
• Blue light card discount.
• Learning and development opportunities, including free training courses.
• Work-life balance - flexible working and family-friendly policies.
• Wellbeing offers: Happy, Healthy You! and Employee Assist Programme.
• Waythrough Support Networks.

To Apply

If you feel you are a suitable candidate and would like to work for Waythrough, please proceed through the following link to be redirected to their website to complete your application: https://peoplekind.my.salesforce-sites.com/recruit/fRecruit__ApplyJob?vacancyNo=VN5491

Waythrough (Formerly Humankind) is an equal-opportunity employer.

If you feel that you would fit with our values and ethos, are passionate about supporting people, but maybe don’t feel you have the experience required, talk to us about your transferable skills. For the right people, we can provide development to help you realise your potential. We welcome applications regardless of race, color, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.