Housing Officer

www.findapprenticeship.service.gov.uk - Jobboard; Wales; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading recruitment agency is seeking a Housing Officer to support vulnerable service users across Wrexham and Wales. This field-based role includes managing a caseload, conducting welfare visits, and ensuring properties are maintained to high standards. The ideal candidate will have experience in housing or social care and must hold a full UK driving licence. Competitive salary and comprehensive benefits package offered.

Benefits

25 days annual leave plus bank holidays

Westfield Health membership

Life Cover (2x salary)

Laptop and phone provided if needed

Employer pension contribution

Qualifications

• Full UK driving licence and access to a vehicle.
• Confident working independently with a strong sense of responsibility.
• Willingness to undergo an enhanced DBS and Counter Terrorism Clearance.

Responsibilities

• Manage a caseload of up to 250 individuals in supported accommodation.
• Conduct monthly welfare visits and bi-weekly wellbeing checks.
• Carry out property inspections and identify maintenance needs.
• Work closely with your team leader and local colleagues.

Skills

Experience in housing

Tenancy management

Social care

Strong organisational skills

Ability to handle sensitive situations

Job description

Job Title: Housing Officer

Location: Wrexham and wider Wales

Contract: Permanent

Hours: 40 hours per week, Monday to Friday, 8:30 am-5:00 pm

Salary: £28,000 - £35,000 per annum

A full UK driving licence and access to your own vehicle is essential.

The successful applicant will be required to complete a DBS and CTC clearance

Manpower UK is currently recruiting for a dedicated Housing Officer on behalf of our client. This field-based role will see you supporting a caseload of vulnerable service users across Wrexham and Wales, helping to maintain their wellbeing and ensure properties are managed to the highest standard.

This is a vital role offering a mix of people-focused support and property management. You'll work independently while collaborating with a wider operational team and external stakeholders.

Main Responsibilities
Service User Support:

• Manage a caseload of up to 250 individuals in supported accommodation
• Conduct monthly welfare visits and bi-weekly wellbeing checks
• Induct service users into their new accommodation
• Signpost to local services including GPs, charities and council support
• Respond to absconsions and incidents as appropriate
• Assist with transport or relocation when required

Property Management:

• Carry out property inspections and identify maintenance needs
• Report, arrange, or carry out minor repairs
• Ensure inventory compliance and property readiness post-move-out
• Maintain health and safety and certification standards
• Liaise with landlords and prepare terminated properties for handback

Collaboration & Communication:

• Work closely with your team leader and local colleagues
• Attend internal and external meetings as needed
• Engage with local authorities and support agencies

What We're Looking For

• Experience in housing, tenancy management, or social care
• Confident working independently with a strong sense of responsibility
• Strong organisational and record-keeping skills
• Ability to handle sensitive situations professionally
• Full UK driving licence and access to a vehicle
• Willingness to undergo an enhanced DBS and Counter Terrorism Clearance

Benefits Package

• 25 days annual leave plus bank holidays
• Westfield Health membership (cashback and discounts)
• Life Cover (2x salary)
• Laptop, phone and equipment provided (if needed for the role)
• Employer pension contribution (4% employer / 4% employee)
• Referral Scheme
• 6-month probation period