Housing Officer

Tempest Resourcing Limited; United Kingdom; On-site; GBP 42,000 - 50,000; Full time

Job summary

Tempest Resourcing Limited is seeking skilled Surveyors for public sector projects in West Yorkshire. The roles involve overseeing building maintenance, ensuring compliance across properties, and managing projects. Ideal candidates should possess technical expertise and experience in housing and property maintenance.

Benefits

Flexible working conditions

Professional development opportunities

Qualifications

• Experience in building maintenance and surveying.
• Knowledge of CDM Regulations 2015.
• Ability to manage and deliver projects effectively.

Responsibilities

• Provide technical expertise in building services.
• Prepare detailed specifications for works.
• Conduct stock condition surveys.

Skills

Communication

Project Management

Technical Expertise

IT Skills

Education

HNC or equivalent in Building Surveying

ONC or equivalent in Construction and the Built Environment

Job description

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Jun 22, 2025 Contract

Service Care Solutions Huddersfield, Yorkshire

A client within the Public Sector based in West Yorkshire is currently recruiting for a Surveyor to join their Building Services team as soon as possible. The client is offering a full-time, temporary position on an ongoing basis, with the ideal candidate having experience of working within a local authority in a housing and property maintenance environment. The Role Key purpose of the role is to provide technical expertise on all aspects of building maintenance and surveying, including the preparation of detailed specifications, planning and monitoring of work, and contributing towards the Asset Management Plan. The role involves managing specialist works and providing advice on structural defects, damp, and compliance across domestic and commercial properties. Key responsibilities will include but not be limited to: Preparing detailed specifications for projects and monitoring work to ensure quality standards. Acting as Supervising Officer and providing technical supervision of building works. Carrying out stock condition surveys and supporting the development of asset and investment plans. Delivering Quantity Surveying and estimating functions, including contract valuations and final accounts. Project management of maintenance and compliance programmes. Liaising with internal stakeholders and external contractors to deliver high-quality outcomes. The Candidate To be considered for this role you will require: ONC or equivalent (Level 3 BTEC or relevant City & Guilds in Construction and the Built Environment) HNC or equivalent (Level 4) or equivalent experience in a Building Surveying environment Knowledge and application of CDM Regulations 2015 The below skills would be beneficial for the role: Experience in managing and delivering building maintenance programmes. Strong written and verbal communication skills with the ability to liaise with a wide range of stakeholders. Excellent IT skills and the ability to use various software packages and databases. Knowledge of damp, timber infestations, structural defects, and specialist compliance areas such as gas and electrical services. Ability to travel across the borough (driving licence preferred). The client is looking to move quickly with this role and as such are offering 28 per hour Umbrella LTD Inside IR35 (approx. 23 per hour PAYE). How to Apply If this position sounds of interest, email a copy of your up-to-date CV to (url removed) or call Amy at Service Care Construction on (phone number removed) to discuss the vacancy in more detail. Referral Bonus If this role is not suitable for yourself but you know someone who may be interested, please pass on their details or forward these details to them. If they are successful in applying, you will receive a 250 referral bonus upon completion of an initial probationary period.

Jun 20, 2025 Contract

A client within the Public Sector based in West Yorkshire is currently recruiting for a Surveyor to join their Building Services team as soon as possible. The client is offering a full-time, temporary position on an ongoing basis, with the ideal candidate having experience of working within a local authority in a housing and property maintenance environment. The Role Key purpose of the role is to provide technical expertise on all aspects of building maintenance and surveying, including the preparation of detailed specifications, planning and monitoring of work, and contributing towards the Asset Management Plan. The role involves managing specialist works and providing advice on structural defects, damp, and compliance across domestic and commercial properties. Key responsibilities will include but not be limited to: Preparing detailed specifications for projects and monitoring work to ensure quality standards. Acting as Supervising Officer and providing technical supervision of building works. Carrying out stock condition surveys and supporting the development of asset and investment plans. Delivering Quantity Surveying and estimating functions, including contract valuations and final accounts. Project management of maintenance and compliance programmes. Liaising with internal stakeholders and external contractors to deliver high-quality outcomes. The Candidate To be considered for this role you will require: ONC or equivalent (Level 3 BTEC or relevant City & Guilds in Construction and the Built Environment) HNC or equivalent (Level 4) or equivalent experience in a Building Surveying environment Knowledge and application of CDM Regulations 2015 The below skills would be beneficial for the role: Experience in managing and delivering building maintenance programmes. Strong written and verbal communication skills with the ability to liaise with a wide range of stakeholders. Excellent IT skills and the ability to use various software packages and databases. Knowledge of damp, timber infestations, structural defects, and specialist compliance areas such as gas and electrical services. Ability to travel across the borough (driving licence preferred). The client is looking to move quickly with this role and as such are offering 28 per hour Umbrella LTD Inside IR35 (approx. 23 per hour PAYE). How to Apply If this position sounds of interest, email a copy of your up-to-date CV to (url removed) or call Amy at Service Care Construction on (phone number removed) to discuss the vacancy in more detail. Referral Bonus If this role is not suitable for yourself but you know someone who may be interested, please pass on their details or forward these details to them. If they are successful in applying, you will receive a 250 referral bonus upon completion of an initial probationary period.

Role - Private Sector Housing Officer Duration - 6 month contract (potential likelihood of extension) Location - North East Rate - DOE p/h Umbrella A local authority client of mine, based in the North East are seeking an experienced Private Sector Housing Officer to join their team for 6 months with a potential likelihood of extension. The majority of the work will be to carry out full inspections of private sector properties and undertake appropriate action where necessary. This will be predominately in relation to the Housing Act 2004 utilising the Housing Health and Safety Rating System (HHSRS) and licensing conditions to evidence breaches. You will also undertake effective administration and enforcement related to the regulation of Houses in Multiple Occupation (HMOs). Having a qualification within Environmental Health is preferred but not a necessity For more details please call Christin Rabone on (phone number removed) or email me with an updated CV. Alternatively if you know someone that may be interested in this role please feel free to forward it to them. If you do not have the relevant experience within Priva te Sector Housing in a UK Local Authority setting please do not apply, as you will not make the shortlist g2 Recruitment are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.

Jun 20, 2025 Contract

Role - Private Sector Housing Officer Duration - 6 month contract (potential likelihood of extension) Location - North East Rate - DOE p/h Umbrella A local authority client of mine, based in the North East are seeking an experienced Private Sector Housing Officer to join their team for 6 months with a potential likelihood of extension. The majority of the work will be to carry out full inspections of private sector properties and undertake appropriate action where necessary. This will be predominately in relation to the Housing Act 2004 utilising the Housing Health and Safety Rating System (HHSRS) and licensing conditions to evidence breaches. You will also undertake effective administration and enforcement related to the regulation of Houses in Multiple Occupation (HMOs). Having a qualification within Environmental Health is preferred but not a necessity For more details please call Christin Rabone on (phone number removed) or email me with an updated CV. Alternatively if you know someone that may be interested in this role please feel free to forward it to them. If you do not have the relevant experience within Priva te Sector Housing in a UK Local Authority setting please do not apply, as you will not make the shortlist g2 Recruitment are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.

Howells Solutions Limited Welwyn Garden City, Hertfordshire

Resident Liaison Officer - Social Housing Planned Works Based in Welwyn Garden City Full time, permanent 28,000 - 33 ,000 DOE + car allowance Howells are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works in Social Housing in the Welwyn Garden City area. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now!

Jun 20, 2025 Full time

Resident Liaison Officer - Social Housing Planned Works Based in Welwyn Garden City Full time, permanent 28,000 - 33 ,000 DOE + car allowance Howells are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works in Social Housing in the Welwyn Garden City area. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now!

Service Care Solutions Stoke-on-trent, Staffordshire

Heritage Enforcement Officer Location: Staffordshire Rate: 40 per hour (PAYE) or 50 per hour Umbrella or Deemed LTD (Inside IR35) Contract: Initial 6-month contract (likely extension) A Council based in Staffordshire is seeking an experienced Heritage Enforcement Officer to join their Planning Services team within the Housing, Development & Growth directorate. This is an excellent opportunity to work on high-impact heritage enforcement work, collaborating closely with stakeholders including the Building Preservation Trust and local councillors to protect and conserve the area's historic environment. Proactively identify at-risk heritage assets and engage with property owners to secure conservation outcomes. Provide expert advice and take formal enforcement action under planning legislation (e.g. Section 215 Notices, Enforcement Notices, Injunctions). Work on applications and enforcement complaints relating to listed buildings, conservation areas, TPOs, etc. Represent the Council at appeals, hearings, inquiries, and in court as a professional witness. Monitor planning conditions and contribute to regeneration programmes involving heritage assets. Maintain the enforcement register and planning systems, ensuring accurate and timely updates. Requirements: A degree in a relevant subject and eligibility for RTPI chartered membership or substantial experience in heritage-related planning enforcement. Strong understanding of planning law, development management and the relationship with heritage conservation. Experience of taking enforcement action on heritage or planning breaches. Excellent communication and negotiation skills with a collaborative, proactive mindset. Competency in modern ICT systems and the ability to travel efficiently across the borough If interested please feel free to get in touch on (phone number removed) and ask for James at Service Care or email at (url removed)

Jun 20, 2025 Seasonal

Heritage Enforcement Officer Location: Staffordshire Rate: 40 per hour (PAYE) or 50 per hour Umbrella or Deemed LTD (Inside IR35) Contract: Initial 6-month contract (likely extension) A Council based in Staffordshire is seeking an experienced Heritage Enforcement Officer to join their Planning Services team within the Housing, Development & Growth directorate. This is an excellent opportunity to work on high-impact heritage enforcement work, collaborating closely with stakeholders including the Building Preservation Trust and local councillors to protect and conserve the area's historic environment. Proactively identify at-risk heritage assets and engage with property owners to secure conservation outcomes. Provide expert advice and take formal enforcement action under planning legislation (e.g. Section 215 Notices, Enforcement Notices, Injunctions). Work on applications and enforcement complaints relating to listed buildings, conservation areas, TPOs, etc. Represent the Council at appeals, hearings, inquiries, and in court as a professional witness. Monitor planning conditions and contribute to regeneration programmes involving heritage assets. Maintain the enforcement register and planning systems, ensuring accurate and timely updates. Requirements: A degree in a relevant subject and eligibility for RTPI chartered membership or substantial experience in heritage-related planning enforcement. Strong understanding of planning law, development management and the relationship with heritage conservation. Experience of taking enforcement action on heritage or planning breaches. Excellent communication and negotiation skills with a collaborative, proactive mindset. Competency in modern ICT systems and the ability to travel efficiently across the borough If interested please feel free to get in touch on (phone number removed) and ask for James at Service Care or email at (url removed)

Opus People Solutions Ltd Rugby, Warwickshire

Job Title: Lead Officer Location: Rugby Length: 3 months potential extension Rate: Flexible 28ph> Job Role: You will be responsible for managing and supporting Housing Officers to deliver high-quality housing services, ensuring legal compliance and effective enforcement of tenancy conditions. The role involves direct engagement with tenants, overseeing complex cases such as antisocial behaviour, and promoting tenancy sustainment through multi-agency collaboration. You'll be expected to handle complaints, lead on case management processes, and liaise with internal teams and external organisations to support service delivery for the client. Additionally, you'll ensure accurate case documentation, monitor service performance, and contribute to ongoing improvements through data analysis. Leadership & Supervision: Manage and support Housing Officers to deliver high-quality housing management services across general needs and independent living schemes, including oversight of case recording and service performance. Legal & Enforcement : Represent the Council in legal proceedings, oversee tenancy enforcement, manage high-risk antisocial behaviour cases, and ensure appropriate legal action is taken where necessary. Tenant Support & Engagement : Conduct final tenancy reviews, promote tenant participation, and provide comprehensive advice through various channels with a strong focus on customer care and sustainment. Collaboration & Partnership : Coordinate with internal teams and external partners to deliver joined-up housing services, organise case conferences, and develop multi-agency support packages for tenants. Complaint & Case Management : Respond to complaints, investigate breaches of tenancy, and supervise staff in handling housing management requests such as mutual exchanges or successions. Monitoring & Reporting : Install and monitor noise recording equipment, ensure accurate case documentation, prepare detailed reports, and contribute to service improvements through performance data analysis.

Jun 20, 2025 Seasonal

Job Title: Lead Officer Location: Rugby Length: 3 months potential extension Rate: Flexible 28ph> Job Role: You will be responsible for managing and supporting Housing Officers to deliver high-quality housing services, ensuring legal compliance and effective enforcement of tenancy conditions. The role involves direct engagement with tenants, overseeing complex cases such as antisocial behaviour, and promoting tenancy sustainment through multi-agency collaboration. You'll be expected to handle complaints, lead on case management processes, and liaise with internal teams and external organisations to support service delivery for the client. Additionally, you'll ensure accurate case documentation, monitor service performance, and contribute to ongoing improvements through data analysis. Leadership & Supervision: Manage and support Housing Officers to deliver high-quality housing management services across general needs and independent living schemes, including oversight of case recording and service performance. Legal & Enforcement : Represent the Council in legal proceedings, oversee tenancy enforcement, manage high-risk antisocial behaviour cases, and ensure appropriate legal action is taken where necessary. Tenant Support & Engagement : Conduct final tenancy reviews, promote tenant participation, and provide comprehensive advice through various channels with a strong focus on customer care and sustainment. Collaboration & Partnership : Coordinate with internal teams and external partners to deliver joined-up housing services, organise case conferences, and develop multi-agency support packages for tenants. Complaint & Case Management : Respond to complaints, investigate breaches of tenancy, and supervise staff in handling housing management requests such as mutual exchanges or successions. Monitoring & Reporting : Install and monitor noise recording equipment, ensure accurate case documentation, prepare detailed reports, and contribute to service improvements through performance data analysis.

Babergh and Mid Suffolk District Council Ipswich, Suffolk

Babergh and Mid Suffolk District Council are looking to recruit a Choice Based Lettings Officer to join our team based in Ipswich, Suffolk. You will join us on a part-time, permanent basis. The successful candidate will earn a competitive salary of £30,559 £35,235 per annum (pro rata). Hours: 14.8 hours/2 days per week (Monday/Tuesday) What we are looking for We are looking for a Choice Based Lettings Officer to join our Choice Based Lettings Team within Housing Solutions. To be successful, you will share our values , commitment, and motivation to make a difference for our residents, clients, and communities. About the role The Choice Based Lettings Team (CBL) manage our housing register, advertising social housing properties for rent, and shortlisting/allocating properties to prospective tenants. The main duties of this role will be: ensure the accurate assessment and appropriate award of priority of applicants housing needs in line with the Allocations Policy advertise and shortlist properties promptly ensure the efficient running of the Choice Based Lettings (CBL) Scheme, including participation in Operations Group meetings provide cover for customer enquiries on a duty rota. About you We are looking for a dedicated, professional person, with strong administration skills and preferably experience of working within a housing related field. Experience of assessing applications and allocating accommodation through a Choice Based Lettings Scheme would be an advantage but not essential as training will be provided. We are looking for someone with comprehensive IT Skills, including the ability to analyse data and excellent communication skills with the ability to tailor communication to different audiences. About us Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two National Landscapes within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK. Benefits of working with us: Great opportunities for learning and development. Generous leave entitlement (equivalent to 26 days a year, increasing to 31 days after 5 years service, plus bank holidays). Competitive Local Government Pension Scheme. Wellbeing Support Program Employee Assist Program Health Care Options Our ways of working: Work is what we do, not where we go! We are committed to working in a more Hybrid way, with a mix of office, home, and remote based working. (Business needs permitting) This has worked well for us and is something we will be continuing with. We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents. Closing date: 2nd July 2025 If you think you have what it takes to be successful in this Choice Based Lettings Officer role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.

Jun 20, 2025 Full time

Babergh and Mid Suffolk District Council are looking to recruit a Choice Based Lettings Officer to join our team based in Ipswich, Suffolk. You will join us on a part-time, permanent basis. The successful candidate will earn a competitive salary of £30,559 £35,235 per annum (pro rata). Hours: 14.8 hours/2 days per week (Monday/Tuesday) What we are looking for We are looking for a Choice Based Lettings Officer to join our Choice Based Lettings Team within Housing Solutions. To be successful, you will share our values , commitment, and motivation to make a difference for our residents, clients, and communities. About the role The Choice Based Lettings Team (CBL) manage our housing register, advertising social housing properties for rent, and shortlisting/allocating properties to prospective tenants. The main duties of this role will be: ensure the accurate assessment and appropriate award of priority of applicants housing needs in line with the Allocations Policy advertise and shortlist properties promptly ensure the efficient running of the Choice Based Lettings (CBL) Scheme, including participation in Operations Group meetings provide cover for customer enquiries on a duty rota. About you We are looking for a dedicated, professional person, with strong administration skills and preferably experience of working within a housing related field. Experience of assessing applications and allocating accommodation through a Choice Based Lettings Scheme would be an advantage but not essential as training will be provided. We are looking for someone with comprehensive IT Skills, including the ability to analyse data and excellent communication skills with the ability to tailor communication to different audiences. About us Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two National Landscapes within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK. Benefits of working with us: Great opportunities for learning and development. Generous leave entitlement (equivalent to 26 days a year, increasing to 31 days after 5 years service, plus bank holidays). Competitive Local Government Pension Scheme. Wellbeing Support Program Employee Assist Program Health Care Options Our ways of working: Work is what we do, not where we go! We are committed to working in a more Hybrid way, with a mix of office, home, and remote based working. (Business needs permitting) This has worked well for us and is something we will be continuing with. We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents. Closing date: 2nd July 2025 If you think you have what it takes to be successful in this Choice Based Lettings Officer role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.

Resident Liaison Officer Retrofit Programme Location: Winchester, with local travel across the district Salary: £18.71 per hour PAYE Contract: Full-time, Temporary (with potential for extension) 3-6 months Are you passionate about making a tangible difference in people's lives? Do you thrive in a customer-focused role and enjoy being the vital link between services and the community? We are seeking a dedicated Resident Liaison Officer to support the delivery of a high-profile retrofit programme improving homes across the district. The Role: Working on behalf of a social housing provider, you will be the key contact for residents impacted by energy efficiency and retrofit works to their homes. You ll ensure tenants are informed, consulted, and supported throughout the process. From coordinating meetings and surveys to managing feedback and liaising with contractors, your role will help make the programme a success while ensuring the resident voice is heard every step of the way. Key Responsibilities: Provide clear, empathetic communication and support to residents during property improvement works Organise and attend community meetings, sometimes outside regular office hours Identify and support vulnerable residents, tailoring your approach to individual needs Collaborate with internal teams and contractors to overcome access or communication challenges Create and manage resident engagement plans, surveys, and feedback analysis Represent the residents' perspective in service planning and delivery discussions What We re Looking For: Excellent communication and customer service skills Experience in resident engagement, community liaison, or similar public-facing roles Ability to build trust with diverse communities and adapt communication methods accordingly Confidence working independently and across multidisciplinary teams IT proficiency and strong administrative abilities A flexible and proactive approach, with a willingness to work evenings/weekends Essential Requirements: A valid driving licence and access to a vehicle Enhanced DBS check (or willingness to obtain one) Desirable: Experience in social housing, tenant involvement, or retrofit/energy efficiency projects Knowledge of safeguarding and data protection best practices This is an exciting opportunity to join a forward-thinking organisation committed to sustainability and community empowerment. If you're ready to be the friendly, knowledgeable face of a major change initiative, we d love to hear from you. This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Jun 20, 2025 Seasonal

Resident Liaison Officer Retrofit Programme Location: Winchester, with local travel across the district Salary: £18.71 per hour PAYE Contract: Full-time, Temporary (with potential for extension) 3-6 months Are you passionate about making a tangible difference in people's lives? Do you thrive in a customer-focused role and enjoy being the vital link between services and the community? We are seeking a dedicated Resident Liaison Officer to support the delivery of a high-profile retrofit programme improving homes across the district. The Role: Working on behalf of a social housing provider, you will be the key contact for residents impacted by energy efficiency and retrofit works to their homes. You ll ensure tenants are informed, consulted, and supported throughout the process. From coordinating meetings and surveys to managing feedback and liaising with contractors, your role will help make the programme a success while ensuring the resident voice is heard every step of the way. Key Responsibilities: Provide clear, empathetic communication and support to residents during property improvement works Organise and attend community meetings, sometimes outside regular office hours Identify and support vulnerable residents, tailoring your approach to individual needs Collaborate with internal teams and contractors to overcome access or communication challenges Create and manage resident engagement plans, surveys, and feedback analysis Represent the residents' perspective in service planning and delivery discussions What We re Looking For: Excellent communication and customer service skills Experience in resident engagement, community liaison, or similar public-facing roles Ability to build trust with diverse communities and adapt communication methods accordingly Confidence working independently and across multidisciplinary teams IT proficiency and strong administrative abilities A flexible and proactive approach, with a willingness to work evenings/weekends Essential Requirements: A valid driving licence and access to a vehicle Enhanced DBS check (or willingness to obtain one) Desirable: Experience in social housing, tenant involvement, or retrofit/energy efficiency projects Knowledge of safeguarding and data protection best practices This is an exciting opportunity to join a forward-thinking organisation committed to sustainability and community empowerment. If you're ready to be the friendly, knowledgeable face of a major change initiative, we d love to hear from you. This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

A Local Authority in Kent is looking for a Housing Triage & Advice Officer to support residents at risk of homelessness. You'll be the first point of contact - providing advice, signposting to housing options, and triaging cases for further assessment. The role involves phone, email, and face-to-face contact, using an online case management system (Huume), along with some light admin. You'll need strong communication skills, good IT knowledge (Word and Excel), and the ability to manage a busy workload. Experience in housing or homelessness is ideal. You will be needed in the office twice a week, for an initial contract length of 3 months. Interested? Please sent your CV to (url removed)

Jun 20, 2025 Contract

A Local Authority in Kent is looking for a Housing Triage & Advice Officer to support residents at risk of homelessness. You'll be the first point of contact - providing advice, signposting to housing options, and triaging cases for further assessment. The role involves phone, email, and face-to-face contact, using an online case management system (Huume), along with some light admin. You'll need strong communication skills, good IT knowledge (Word and Excel), and the ability to manage a busy workload. Experience in housing or homelessness is ideal. You will be needed in the office twice a week, for an initial contract length of 3 months. Interested? Please sent your CV to (url removed)

Niyaa people are working with a well-known charity organisation provider in Dartford who are looking for a Compliance Coordinator to join their team on an interim basis. You will receive opportunity for a long-term contract and support the wider organisation. Responsibilities of the Compliance Coordinator role: Requesting compliance certificates from third parties, reviewing and scheduling where needed Planning in the work for the operatives Imputing data onto the database and on to spreadsheets Supporting the building safety team with admin Skills needed in this Compliance Coordinator role: Strong administrator skills including Excel and Word Social housing experience Experience with planning and scheduling work and actions Benefits of the Compliance Coordinator role: 19- 22phr Opportunity for extension Weekly pay Great working environment We are keen to see CVs from Compliance Coordinators, Compliance Administrators, Building Safety Officers, Schedulers and Planners. If this role appeals to you then please apply now or contact Lexie on (phone number removed) or at (url removed)

Jun 20, 2025 Contract

Niyaa people are working with a well-known charity organisation provider in Dartford who are looking for a Compliance Coordinator to join their team on an interim basis. You will receive opportunity for a long-term contract and support the wider organisation. Responsibilities of the Compliance Coordinator role: Requesting compliance certificates from third parties, reviewing and scheduling where needed Planning in the work for the operatives Imputing data onto the database and on to spreadsheets Supporting the building safety team with admin Skills needed in this Compliance Coordinator role: Strong administrator skills including Excel and Word Social housing experience Experience with planning and scheduling work and actions Benefits of the Compliance Coordinator role: 19- 22phr Opportunity for extension Weekly pay Great working environment We are keen to see CVs from Compliance Coordinators, Compliance Administrators, Building Safety Officers, Schedulers and Planners. If this role appeals to you then please apply now or contact Lexie on (phone number removed) or at (url removed)

Job Title: Policy & Performance Officer Location: Stockwell, London, SW9 Salary: 35,000 - 38,000 per annum (depending on experience) plus benefits Job Type: Full Time, Fixed Term Contract 12 months Closing Date: 17thJuly 2025 About SW9 Community Housing SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Network Homes. With a turnover of 11m, and rising, and in excess of 150million of inward investment provided by Sovereign Network Group (SNG) with ambitious plans for the future, and we want a like-minded visionary to join us on this journey. About the role: You will work as part of the team to analyse and interpret performance data from across the organisation in order to produce the monthly performance scorecard, ensuring timelines, accuracy and alignment with the reporting standards of the parent organisation. Reviewing, researching and developing new policies using strong report writing skills to present business rationale and recommendations clearly and effectively. Key Accountabilities Policy & Performance: To compile and collate performance information from various systems onto our key performance scorecards and to liaise with internal and external stakeholders to ensure their contribution to regular performance reports. To develop new reports and presentation options to align with the strategic objectives of the management and Board. To assist the Policy and Performance Manager with reviewing the annual KPI scorecard and performance framework ensuring data integrity at all times to invoke the confidence of internal colleagues and all stakeholders. To build new customer surveys and compile the results for reporting back to the wider team. To provide support to managers who are reviewing policies and procedures in their relevant business area, by undertaking research, assisting with drafting new policies and providing guidance on Equality Impact Assessments. To create and maintain a database of forms used by the operational teams to ensure staff are working consistently and in line with latest procedural guidance. Business Support Duties: To provide administrative support including pre and post meeting administration for the Board and Committee. To help prepare presentations and reports for meetings, including formatting and gathering relevant information to ensure accuracy and professionalism. To provide administrative assistance in handling subject access requests (SARs) and insurance cases. To liaise with contractors and suppliers to source documentation required for the contract register. To assist with setting up colleagues on various systems including the telephone and lone worker device systems. Ensuring the systems are kept up to date in line with business need. To assist with targeted reviews and projects which support the ongoing improvement of SW9's corporate and service-level performance. To provide support to the Policy and Performance Manager the wider business support team when required. To assist with covering reception and the telephone where required. About you: Education: A Higher-level standard of education which includes exposure to research skills and data analytical applications commensurate to the role. Educated to Batchelors degree level or equivalent. Knowledge and skills: To demonstrate proficiency in the Microsoft Office suite (Word, Excel, Outlook, PowerPoint, SharePoint). Experience in using PowerBI or similar software, or a willingness to learn. Strong attention to detail and the ability to question information provided by stakeholders. An understand of the importance of data protection To have a helpful approach to residents, colleagues, and members of the public Demonstrate self-motivation and enthusiasm Good written and verbal communication skills Ability to work on own or as part of a team including the ability to work effectively with stakeholders Must have strong excellent organisational and planning skills Experience: Experience of analysis of data and information for performance and scrutiny purposes. Experience of successfully managing own workload in an environment where deadlines and priorities frequently change and are often conflicting Strong administrative experience in public, private, or social housing sector Good knowledge of IT systems including Word, Excel and Outlook. Excellent analytical skills to identify a range of issues from information gathered. Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility. Benefits: A defined contribution Pensions Scheme (employer match up to 8%) 5 x annual salary life assurance cover Competitive annual leave entitlement Interest-free loans (including season ticket loan, Cycle-to-Work scheme, rent deposit loan) Medicash Health Insurance incl employee assistance programme Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Performance Improvement Coordinator, Public Policy and Efficiency Officer, and Policy and Operations Analyst may also be considered.

Jun 20, 2025 Full time

Job Title: Policy & Performance Officer Location: Stockwell, London, SW9 Salary: 35,000 - 38,000 per annum (depending on experience) plus benefits Job Type: Full Time, Fixed Term Contract 12 months Closing Date: 17thJuly 2025 About SW9 Community Housing SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Network Homes. With a turnover of 11m, and rising, and in excess of 150million of inward investment provided by Sovereign Network Group (SNG) with ambitious plans for the future, and we want a like-minded visionary to join us on this journey. About the role: You will work as part of the team to analyse and interpret performance data from across the organisation in order to produce the monthly performance scorecard, ensuring timelines, accuracy and alignment with the reporting standards of the parent organisation. Reviewing, researching and developing new policies using strong report writing skills to present business rationale and recommendations clearly and effectively. Key Accountabilities Policy & Performance: To compile and collate performance information from various systems onto our key performance scorecards and to liaise with internal and external stakeholders to ensure their contribution to regular performance reports. To develop new reports and presentation options to align with the strategic objectives of the management and Board. To assist the Policy and Performance Manager with reviewing the annual KPI scorecard and performance framework ensuring data integrity at all times to invoke the confidence of internal colleagues and all stakeholders. To build new customer surveys and compile the results for reporting back to the wider team. To provide support to managers who are reviewing policies and procedures in their relevant business area, by undertaking research, assisting with drafting new policies and providing guidance on Equality Impact Assessments. To create and maintain a database of forms used by the operational teams to ensure staff are working consistently and in line with latest procedural guidance. Business Support Duties: To provide administrative support including pre and post meeting administration for the Board and Committee. To help prepare presentations and reports for meetings, including formatting and gathering relevant information to ensure accuracy and professionalism. To provide administrative assistance in handling subject access requests (SARs) and insurance cases. To liaise with contractors and suppliers to source documentation required for the contract register. To assist with setting up colleagues on various systems including the telephone and lone worker device systems. Ensuring the systems are kept up to date in line with business need. To assist with targeted reviews and projects which support the ongoing improvement of SW9's corporate and service-level performance. To provide support to the Policy and Performance Manager the wider business support team when required. To assist with covering reception and the telephone where required. About you: Education: A Higher-level standard of education which includes exposure to research skills and data analytical applications commensurate to the role. Educated to Batchelors degree level or equivalent. Knowledge and skills: To demonstrate proficiency in the Microsoft Office suite (Word, Excel, Outlook, PowerPoint, SharePoint). Experience in using PowerBI or similar software, or a willingness to learn. Strong attention to detail and the ability to question information provided by stakeholders. An understand of the importance of data protection To have a helpful approach to residents, colleagues, and members of the public Demonstrate self-motivation and enthusiasm Good written and verbal communication skills Ability to work on own or as part of a team including the ability to work effectively with stakeholders Must have strong excellent organisational and planning skills Experience: Experience of analysis of data and information for performance and scrutiny purposes. Experience of successfully managing own workload in an environment where deadlines and priorities frequently change and are often conflicting Strong administrative experience in public, private, or social housing sector Good knowledge of IT systems including Word, Excel and Outlook. Excellent analytical skills to identify a range of issues from information gathered. Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility. Benefits: A defined contribution Pensions Scheme (employer match up to 8%) 5 x annual salary life assurance cover Competitive annual leave entitlement Interest-free loans (including season ticket loan, Cycle-to-Work scheme, rent deposit loan) Medicash Health Insurance incl employee assistance programme Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Performance Improvement Coordinator, Public Policy and Efficiency Officer, and Policy and Operations Analyst may also be considered.

We are recruiting a proactive and customer-focused Housing Officer to provide exceptional tenancy and neighbourhood management services across a designated patch. You will play a key role in ensuring tenants and leaseholders receive the support they need to sustain their tenancies and maintain thriving communities. This is an exciting opportunity to make a tangible difference in the lives of residents by delivering high-quality services and promoting resident engagement. You will be required to be in the office / on patch 5 x a week, The Role Oversee day-to-day management of tenancies, leases, and licences, ensuring compliance with agreements and addressing any breaches promptly. Build strong relationships with tenants, identifying vulnerabilities and providing tailored support or referrals to external services where needed. Conduct tenancy audits, estate inspections, and identify fire safety issues, working closely with internal teams to address any concerns. Collaborate with the voids team to minimise void rent loss, ensure quick re-letting, and conduct effective sign-ups to support successful tenancies. Lead on resolving ASB cases and provide sensitive, victim-centred responses to incidents of domestic violence, including referrals to specialist services. Investigate subletting and tenancy breaches, serve legal notices, prepare court cases, and represent the service at hearings. Work with tenant and resident associations to increase resident involvement in service delivery and foster a sense of community. Respond to complaints and enquiries from residents, members, and MPs, ensuring a timely and effective resolution to improve customer satisfaction. Key Requirements Proven experience in tenancy and neighbourhood management, including addressing anti-social behaviour and supporting vulnerable residents. Strong understanding of housing legislation, policies, and best practices in tenancy management. Excellent communication skills, both verbal and written, with the ability to build relationships with residents, colleagues, and external partners. Confident using Microsoft Office and housing management systems to maintain accurate records and manage caseloads. Ability to think critically and solve complex issues while working effectively under pressure. Willingness to attend evening meetings, emergency call-outs, and work flexibly to meet service needs. What you need to do now? If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Jun 20, 2025 Contract

We are recruiting a proactive and customer-focused Housing Officer to provide exceptional tenancy and neighbourhood management services across a designated patch. You will play a key role in ensuring tenants and leaseholders receive the support they need to sustain their tenancies and maintain thriving communities. This is an exciting opportunity to make a tangible difference in the lives of residents by delivering high-quality services and promoting resident engagement. You will be required to be in the office / on patch 5 x a week, The Role Oversee day-to-day management of tenancies, leases, and licences, ensuring compliance with agreements and addressing any breaches promptly. Build strong relationships with tenants, identifying vulnerabilities and providing tailored support or referrals to external services where needed. Conduct tenancy audits, estate inspections, and identify fire safety issues, working closely with internal teams to address any concerns. Collaborate with the voids team to minimise void rent loss, ensure quick re-letting, and conduct effective sign-ups to support successful tenancies. Lead on resolving ASB cases and provide sensitive, victim-centred responses to incidents of domestic violence, including referrals to specialist services. Investigate subletting and tenancy breaches, serve legal notices, prepare court cases, and represent the service at hearings. Work with tenant and resident associations to increase resident involvement in service delivery and foster a sense of community. Respond to complaints and enquiries from residents, members, and MPs, ensuring a timely and effective resolution to improve customer satisfaction. Key Requirements Proven experience in tenancy and neighbourhood management, including addressing anti-social behaviour and supporting vulnerable residents. Strong understanding of housing legislation, policies, and best practices in tenancy management. Excellent communication skills, both verbal and written, with the ability to build relationships with residents, colleagues, and external partners. Confident using Microsoft Office and housing management systems to maintain accurate records and manage caseloads. Ability to think critically and solve complex issues while working effectively under pressure. Willingness to attend evening meetings, emergency call-outs, and work flexibly to meet service needs. What you need to do now? If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Home Based, within a commutable distance of Bristol or Dudley Here at Stonewater, we are seeking a Lettings Officer to join our Lettings team! This role is all about customer service and delivering an excellent experience for both our outgoing and incoming customers. This isn t a call centre or sales role it s about delivering a positive customer experience to our customers and maximising Stonewater s income through efficient management of our exit process and voids works on our homes, as well being the first step in welcoming and onboarding new customers to Stonewater through the letting of homes. Working well on your own initiative with a dedicated case load as well as part of a team, you will be responsible for responding to a variety of enquiries covering the process from key to key. Dependent on whether you are working on our empty homes or lettings side the tasks may vary, but include handling tenancy terminations, scheduling of works to empty homes, contractor management, after care, as well as the advertising of our homes, customer applications, virtual sign-ups and support with ensuring tenancy sustainment. So, whether you are looking to pursue a career in housing or have worked in the sector for many years and want to feel the buzz of helping families find their forever home, this could be the perfect opportunity for you! The ideal candidate will: Be a pro-active and practical problem solver who enjoys working in a target driven environment. Be someone who thrives on organisation, with strong administrative skills and the ability to self-manage workload. Have strong communication skills, both written and verbal. Be someone who can work on their own initiative while understanding the benefits of team work. Be dedicated to getting the job done, have a can-do attitude and above all, great customer service skills. Have strong IT skills, able to use varying databases and third party Interfaces (once training is provided). Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to ?

Jun 20, 2025 Full time

Home Based, within a commutable distance of Bristol or Dudley Here at Stonewater, we are seeking a Lettings Officer to join our Lettings team! This role is all about customer service and delivering an excellent experience for both our outgoing and incoming customers. This isn t a call centre or sales role it s about delivering a positive customer experience to our customers and maximising Stonewater s income through efficient management of our exit process and voids works on our homes, as well being the first step in welcoming and onboarding new customers to Stonewater through the letting of homes. Working well on your own initiative with a dedicated case load as well as part of a team, you will be responsible for responding to a variety of enquiries covering the process from key to key. Dependent on whether you are working on our empty homes or lettings side the tasks may vary, but include handling tenancy terminations, scheduling of works to empty homes, contractor management, after care, as well as the advertising of our homes, customer applications, virtual sign-ups and support with ensuring tenancy sustainment. So, whether you are looking to pursue a career in housing or have worked in the sector for many years and want to feel the buzz of helping families find their forever home, this could be the perfect opportunity for you! The ideal candidate will: Be a pro-active and practical problem solver who enjoys working in a target driven environment. Be someone who thrives on organisation, with strong administrative skills and the ability to self-manage workload. Have strong communication skills, both written and verbal. Be someone who can work on their own initiative while understanding the benefits of team work. Be dedicated to getting the job done, have a can-do attitude and above all, great customer service skills. Have strong IT skills, able to use varying databases and third party Interfaces (once training is provided). Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to ?

Housing Officer West London (OFFICE BASED) 3 to 6 month ongoing contract Mon to Fri 9am to 5pm 27.96 p/hr Umbrella Role Purpose To provide a customer focused, proactive and high-quality tenancy/leasehold, neighbourhood management service to general needs and sheltered residents. Enable our residents to hold sustainable tenancies, ensuring customers can actively engage in decision making, to create neighbourhoods where people want to live. Ensure tenants and leaseholders comply with the terms of their tenancy/lease in respect of housing and tenancy management and take appropriate action to remedy any breaches. Responsibilities Responsible for the day to day management of a patch of tenancies, leases, and licences, to include sheltered housing, to ensure all agreements are adhered to and action is taken to address breaches where appropriate. To maintain up to date knowledge of relevant housing and leasehold legislation and case law in respect of tenancy, neighbourhood, and estate management. To develop an excellent understanding of H&F policies and procedures relating this and to apply these appropriately in day to day working. To identify fire safety issues on our estates and in resident homes, to give advice and report issues to appropriate departments to ensure risk is reduced and we comply with guidelines and best practice. Work with the Estates & Fire Safety team to action any recommendations for housing management from fire risk assessments within required timescales To plan, co-ordinate and undertake a tenancy audit of your patch, visiting all properties within an agreed timeframe to build our business intelligence of the people and properties we manage. Working with the voids team to deliver an effective voids/re-letting process which minimises void rent loss by working closely with internal teams and external contractors to meet performance targets. Carry out all sign-up interviews in line with agreed policy and procedures. To ensure tenants have all the information they need at the start of their tenancy to fully understand their rights and obligations under the tenancy agreement, and to enable them to successfully sustain their tenancy and reduce the incidence of tenancy breakdown in the borough. Identify any support needs and signpost to relevant agencies PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email. Please only apply for this position if you are currently working as a Housing Officer

Jun 20, 2025 Seasonal

Housing Officer West London (OFFICE BASED) 3 to 6 month ongoing contract Mon to Fri 9am to 5pm 27.96 p/hr Umbrella Role Purpose To provide a customer focused, proactive and high-quality tenancy/leasehold, neighbourhood management service to general needs and sheltered residents. Enable our residents to hold sustainable tenancies, ensuring customers can actively engage in decision making, to create neighbourhoods where people want to live. Ensure tenants and leaseholders comply with the terms of their tenancy/lease in respect of housing and tenancy management and take appropriate action to remedy any breaches. Responsibilities Responsible for the day to day management of a patch of tenancies, leases, and licences, to include sheltered housing, to ensure all agreements are adhered to and action is taken to address breaches where appropriate. To maintain up to date knowledge of relevant housing and leasehold legislation and case law in respect of tenancy, neighbourhood, and estate management. To develop an excellent understanding of H&F policies and procedures relating this and to apply these appropriately in day to day working. To identify fire safety issues on our estates and in resident homes, to give advice and report issues to appropriate departments to ensure risk is redu