Housing Officer

YMCA Thames Gateway; Greater London; On-site; GBP 26,000 - 32,000; Full time

Job summary

YMCA Thames Gateway Group is seeking a Housing Officer to join the Greenwich housing team. The role requires substantial experience in residential settings and supporting young or vulnerable people, with responsibility for two buildings containing 84 properties.

You will deliver housing management and resident support services, help residents meet occupancy obligations, respond to changing needs, and address tenancy/licence issues while preparing residents for independent accommodation.

Qualifications

• Substantial experience of working in a residential setting with young or vulnerable people.
• Experience supporting day-to-day management of accommodation buildings.
• Ability to respond to tenancy/licence issues and support move-on to independent accommodation.

Responsibilities

• Deliver a high-quality housing management and resident support service.
• Support day-to-day management of two accommodation buildings (84 properties).
• Address tenancy/licence issues and support move-on to independent accommodation.

Job description

YOU

We are currently recruiting for a Housing Officer to join our housing team in Greenwich. You will have substantial experience of working in a residential setting and supporting young or vulnerable people. You will support the day to day management of two accommodation buildings with 84 properties for young people in education, employment or training and young parents.

The Housing Officer will deliver a high-quality housing management and resident support service that helps residents meet the obligations of their occupancy agreement, respond appropriately when circumstances or needs change, address behaviour and tenancy/licence issues, and prepare residents for a positive move-on to independent accommodation.

US

Thank you for your interest in finding out more about YMCA Thames Gateway Group. Whether you're looking for your first role, coming back to work after a career break, or simply looking for a new challenge, we're happy you're considering us.

As a community-based organisation for over 150 years, we are a vibrant and ever-changing charity that offers inclusive programmes in health & wellbeing, childcare, housing and youth work. We are passionate about providing opportunities to those who are most in need. We successfully adapt to the needs of the communities in which we're based - during the pandemic we were able to provide food hampers to families in need, childcare support to keyworkers, and stayed in touch with our senior citizens group who, for many, attending our social groups is a lifeline.

Our staff are dedicated to making other people's lives better through the services we provide, so if this sounds like something you would like to be a part of, we look forward to hearing from you.

Summary of Job Profile:

• Contract Type: Permanent/Full Time
• Working Pattern: Full Time, Monday-Friday including evenings and weekends
• The Job Description and Person Specification can be found here: Housing Officer Greenwich 2026.pdf

Additional Information:

Please note YMCA Thames Gateway Group does not have a Sponsored Licence to recruit non-UK workers and therefore all candidates are expected to provide evidence that they are eligible and have the right to work in the UK.

YMCA Thames Gateway is serious about safeguarding; this role will be subject to a Standard Disclosure & Barring Service check.

At YMCA Thames Gateway we are a Disability Confident Employer and are committed to Equal Opportunities.

Therefore, we value the importance of diversity and positively welcome applicant from all members of the community.

The Association is committed to ensuring that all current and potential staff, members, users and visitors are treated with dignity, fairness and respect regardless of their protected characteristics within the Equality Act (2010).

We strongly encourage applications from applicants of a BAME background, those with a disability and those who identify as LGTBQ+.