Housing Officer

Niyaa People Ltd; Congleton; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A leading housing solutions provider in the UK is seeking a proactive Housing Officer to manage tenancies and ensure community safety. Responsibilities include tenancy management, handling anti-social behaviour, and conducting inspections. The ideal candidate will have experience in housing management and excellent communication skills. This is a full-time, hybrid position with an hourly rate of £25-£26.

Qualifications

• Experience in tenancy or housing management, particularly in ASB handling.
• Strong knowledge of housing legislation and policies.
• Excellent communication and negotiation skills.

Responsibilities

• Manage all aspects of tenancy management including sign-ups and inspections.
• Act on medium to high level anti-social behaviour issues.
• Conduct estate inspections and home visits.

Skills

Tenancy management

Anti-social behaviour handling

Communication skills

Conflict resolution

Job description

Overview

We're looking for a proactive and dedicated Housing Officer to manage a patch of general needs tenancies, ensuring sustainable tenancies and safe, thriving communities.

Responsibilities

• Manage all aspects of tenancy management, including sign-ups, tenancy inspections and ASB.
• Take prompt and appropriate action in cases of medium to high level anti-social behaviour, working closely with residents, police, and partner agencies.
• Conduct regular estate inspections and home visits to maintain high standards and build strong tenant relationships.
• Support data quality and compliance, ensuring customer systems are up to date and aligned with regulatory and safeguarding standards.

What we\'d love to see from you

• Experience in tenancy or housing management, including handling ASB and tenancy enforcement.
• Strong knowledge of housing legislation, policies, and good practice.
• Excellent communication, negotiation, and conflict resolution skills.
• Ability to manage a busy and varied caseload, with a customer-focused and solution-oriented approach.

Job details

• Job title: Housing Officer
• Contract: 3 months+
• Hourly Rate: £25/£26hr
• Location: Staffordshire
• Working hours: Full Time - Hybrid

If this Housing Officer position is for you then please apply or contact (url removed)