Housing Officer

New Appointments Group; Chatham; On-site; GBP 27,000 - 35,000; Full time

Benefits offered by this job

33 days annual leave

Life cover

Westfield Health membership

Laptop provided

Mileage expenses

Employer pension contributions

Referral bonus scheme

Job summary

New Appointments Group is recruiting a Property Move On Specialist / Housing Officer to support Children's Contracts across Kent and London. The role combines property inspections, void management, compliance auditing and housing support for young people.

You will ensure safe, compliant properties ready for re-occupation, manage inventories, and provide housing officer cover as needed. A full UK driving licence and willingness to travel are essential.

Qualifications

• Experience in housing, property services, tenancy support or supported accommodation.
• Experience managing property inspections, voids or compliance processes.
• Strong communication and organisational skills.
• Ability to work independently across multiple sites.
• Understanding of safeguarding and health & safety responsibilities.
• Confident using internal systems and maintaining accurate records.
• Flexible approach to support the operational business needs.

Responsibilities

• Conduct property inspections, audits and compliance checks across a portfolio of properties
• Support the move-on process for young people within Children's Services accommodation
• Secure, log and document belongings left within void properties
• Produce accurate inventory reports and raise property defects
• Prepare properties for re-occupation within agreed timescales
• Liaise with Housing Officers, Repairs, Social Services and external stakeholders
• Escalate safeguarding, health & safety or serious property concerns appropriately
• Support fire risk assessment scheduling and post-inspection actions
• Carry out inductions for young people moving into accommodation
• Maintain accurate records, reports and compliance documentation
• Provide Housing Officer cover during periods of absence or increased demand

Skills

Strong communication

Organisational skills

Independent working

Safeguarding knowledge

Driving licence

Willingness to travel

Job description

Property Move On Specialist / Housing Officer

Medway & Chatham

£27,000pa - £35,000pa

Full Time | Permanent

We are currently recruiting for a Property Move On Specialist to support the delivery of accommodation services within Children's Contracts across Kent and London. This is a varied field-based role combining property inspections, void management, compliance auditing and housing support for young people.

This opportunity would suit someone with experience in housing, supported accommodation, property services or tenancy support who is highly organised, proactive and confident managing a property portfolio.

The Role

You will support the efficient turnaround of void properties, complete audits and inspections, manage inventory processes and ensure homes are safe, compliant and ready for re-occupation. The role will also involve supporting young people through planned move-ons and providing Housing Officer cover where required.

Key Responsibilities

• Conduct property inspections, audits and compliance checks across a portfolio of properties
• Support the move-on process for young people within Children's Services accommodation
• Secure, log and document belongings left within void properties
• Produce accurate inventory reports and raise property defects
• Prepare properties for re-occupation within agreed timescales
• Liaise with Housing Officers, Repairs, Social Services and external stakeholders
• Escalate safeguarding, health & safety or serious property concerns appropriately
• Support fire risk assessment scheduling and post-inspection actions
• Carry out inductions for young people moving into accommodation
• Maintain accurate records, reports and compliance documentation
• Provide Housing Officer cover during periods of absence or increased demand

About You

• Previous experience within housing, property services, tenancy support or supported accommodation
• Experience managing property inspections, voids or compliance processes
• Strong communication and organisational skills
• Ability to work independently across multiple sites
• Understanding of safeguarding and health & safety responsibilities
• Confident using internal systems and maintaining accurate records
• Flexible approach with the ability to support operational business needs
• Full UK driving licence and willingness to travel across Kent and London

What's on Offer

• Varied and rewarding role within a growing organisation
• Opportunity to work within Children's Services and supported accommodation
• Ongoing training and development
• Supportive team environment
• Mileage/travel expenses where applicable

Benefits Package

• 33 days annual leave (including bank holidays)
• Life cover (2x basic salary)
• Westfield Health membership - cashback on health services and discounts for retailers and gyms
• Laptop, phone, and any other required equipment provided
• Mileage expenses - claimable from home
• 6-month probationary period
• Employer pension contributions (4% employer, 4% employee)
• Referral bonus scheme

Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service.

This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn.