Housing Needs Officer - Redbridge - London - Job - iPeople SC Solutions Limited

iPeople Solutions; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Housing Needs Officer to join their team in Redbridge, Greater London. This vital role focuses on delivering exceptional housing assessments and preventing homelessness by providing comprehensive advice and assistance to those in need. You will be responsible for making informed legal decisions, managing a diverse caseload, and ensuring compliance with housing legislation. Join a forward-thinking organization that values your contributions and offers an opportunity to make a significant impact in the community. If you are passionate about housing support and have the skills to drive positive change, this role is perfect for you.

Qualifications

• Experience in housing assessment and homelessness prevention.
• Knowledge of housing law and ability to make legal decisions.

Responsibilities

• Provide high standard housing assessments and prevent homelessness.
• Conduct interviews and home visits to assess customer circumstances.
• Manage caseload effectively and make robust legal decisions.

Skills

Housing Assessment

Homeless Prevention

Legal Decision Making

Customer Service

Case Management

Education

Relevant Degree or Qualification

Tools

Housing Legislation Knowledge

Assessment Tools

Job description

Housing Needs Officer – Redbridge – London

iPeople SC Solutions is currently recruiting for a Housing Needs Officer to work for our client based in Redbridge, Greater London.

Description

The key purpose of the Housing Needs Officer post is to provide a high standard of housing assessment and homeless prevention to customers requesting help for housing assistance and to meet the Council’s statutory duties towards housing applicants under the Housing Act 1996 Parts VI and VII as amended by the Homeless Reduction Act. The role will be required to make good quality decisions on homelessness and housing need in accordance with the law, policies and procedures operating within the department and reduce the number of households living in temporary accommodation and unsuitable housing in the borough.

Example outcomes or objectives that this role will deliver:

• To prevent homelessness and resolve housing difficulties through comprehensive advice and assistance using a range of prevention tools.
• To holistically assess a customer’s circumstances by conducting interviews, undertaking visits to customers in their homes, conducting enquiries and collecting information to be able to verify their circumstances and their eligibility for housing.
• To effectively manage a caseload.
• To make comprehensive and robust legal decisions under the Housing Act 1996 Parts VI and VII that will stand up to legal challenge.
• To provide comprehensive housing advice on matters such as eligibility, homelessness, security of tenure, public and private sector tenancies, housing and welfare benefits, income maximisation, arrears, harassment, unlawful eviction, home ownership, relationship breakdown, domestic violence, and other necessary areas of advice with the aim of preventing homelessness and issuing good quality decisions.
• To participate in frontline rotas.

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