Housing Manager - Supported Housing Charity

JR United Kingdom; Chester; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading charity for Veterans is seeking a Housing Manager to oversee the Housing Team and deliver high-quality housing services. This role involves leadership, staff management, financial control, and ensuring compliance with health and safety regulations while supporting ex-Service personnel. Join now during an exciting time of change and contribute to making a significant impact.

Qualifications

• Significant housing management experience, particularly in supported housing.
• Experience managing staff and performance monitoring.
• Knowledge of issues facing ex-Service community.

Responsibilities

• Provide leadership and management of the Housing Team.
• Ensure delivery of customer-focused housing services.
• Implement and monitor Health and Safety Policy.

Skills

Housing Management

Staff Management

Financial Management

Health and Safety Compliance

Tenant Engagement

Job description

Housing Manager - Supported Housing Charity, chester

Client:

Location:

chester, United Kingdom

Job Category:

Other

Virtual job fairs

-

EU work permit required:

Yes

Job Views:

2

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

Our client is a small Supported Housing charity for Veterans. The charity has embarked on a Change Programme across its operations so it is an exciting time to join the business and add value as a Housing Manager

Job purpose

Responsible to the Head of Housing for providing leadership and management of the Housing Team in the provision of tenancy management services.

Responsible for ensuring the delivery of an excellent customer-focussed housing service to ex-Service personnel and their dependents, ensuring tenants are actively engaged and participate in decisions that affect service delivery.

Virtual job fairs

Responsible for the implementation and monitoring of the Health and Safety Policy and practice throughout the housing provision, in order to ensure a safe environment for tenants, residents, contractors, staff and visitors and compliance with legislative regulations.

Responsible for ensuring agreed performance outcomes and objectives, presenting regular management information and reports on key performance indicators.

Responsible for the management of day-to-day property and tenancy services expenditure in line with budget.

Responsible for effective working across teams to ensure that excellent housing management also supports The charitable objects.

Key Accountabilities

• Staff Management
• Property Management
• Lettings, allocations and voids management
• Tenancy management, rent arrears and tenancy enforcement
• Tenant participation and engagement
• Financial management and control
• Quality and regulatory compliance
• Health and Safety
• Equality and diversity

Person Specification

Significant housing management experience working for a local authority or housing association in either a general needs or supported housing setting, particularly property and asset management.

Experience of managing staff.

Experience of performance monitoring of the key performance indicators related to housing management functions, particularly property and asset management.

Experience/knowledge of the issues facing the ex-Service community, especially those Veterans with support needs.

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Created on 31/05/2025 by JR United Kingdom