Housing Manager

Home Group; London Borough of Harrow; Hybrid; GBP 32,000; Full time

Job summary

Join a leading housing team in Northwest London as a Housing Manager, providing essential support to communities and managing properties effectively. This hybrid role allows flexibility and offers a salary of circa £32,000, with excellent benefits and opportunities for career growth.

Benefits

34 days leave, increasing to 39

Health Cash Plan for dental and optical

High street discounts

Career growth opportunities

Qualifications

• Experience in housing management and understanding housing law.
• Resilient in handling complaints.
• Confident in working with local authorities.

Responsibilities

• Engage with customers to support communities.
• Manage several patches with assistance from team.
• Conduct estate inspections and ensure compliance.

Skills

Customer service

Proactive management

Organised

Job description

Job Description - Housing Manager (251053)

Housing Manager - (251053)

Description

Housing Manager

Hybrid working covering a patch located in Barnet, London and Office location Harrow.

Salary: circa £32,000 depending on skills, experience and qualifications plus benefits including Health Cash Plan.

Join Our Team

This is a great opportunity for a Housing Manager to join Home Group's dedicated housing team in Northwest London. As our Housing Manager, you’ll provide face-to-face support to our communities. This role is ideal if you enjoy variety and delivering excellent services.

Typical Day

• Engaging with customers and proactively managing estates to understand and support our communities.
• Managing several patches with support from Community Housing Assistants.
• Addressing anti-social behaviour, responding to queries and complaints.
• Overseeing the voids process and liaising with local authorities.
• Conducting estate inspections, engaging with contractors, and performing routine safety and compliance checks.

About You

• Experience in housing management, understanding housing law and universal credit.
• Organised, proactive, and positive in approach.
• Passionate about customer service and helping others.
• Resilient, especially when handling complaints.
• Confident working with external partners like local authorities and MPs.
• A team player who can also work independently on local estates.

Note: Due to current sponsorship restrictions, we cannot offer sponsorship to external candidates for this role. This is under review.

Our Team

Bring your unique skills and experience to our diverse team, committed to supporting our customers and making them feel at home.

Job Details

• Hybrid role: working from community patches, Home, or our Harrow office.
• Regular team meetings, with one day in the office weekly.
• Flexible working hours; discuss your preferences during interview.
• Monday to Friday, with occasional evening meetings; your schedule can be flexible.
• Must have a vehicle insured for business purposes; mileage paid.
• Standard DBS check required, paid for by us.

Our Values

We value authenticity and diversity. Our networks support inclusion for all colleagues, making Home Group a great place to work.

Benefits

• 34 days leave, increasing to 39, with options to buy more and time off for volunteering.
• Health Cash Plan covering dental, optical, prescriptions, and more.
• High street discounts on shopping, holidays, and entertainment.
• Opportunities for career growth within the organization.
• Recognized as one of the UK's best places for wellbeing.

Click APPLY NOW to view the full job description, learn about us, and apply. We may close applications early, so apply soon. For adjustments during recruitment, contact us at [e-mail].