Housing Management Officer

Stepping Stone Projects; Manchester; On-site; GBP 18,000 - 24,000; Part time

Job summary

Stepping Stone Projects is seeking a Housing Management Officer to support residents at Stamford Villa, a 13-flat accommodation project for men. You will help tenants sustain tenancies, develop budgeting and independent living skills, and work with partner agencies to achieve positive housing outcomes.

Responsibilities include tenancy management, safety checks, and duty to promote safeguarding. This role involves creating person-centred plans and ensuring accurate record-keeping within a

Qualifications

• Experience supporting people to sustain tenancies and achieve positive housing outcomes.
• Ability to guide budgeting and independent living skills.
• Experience carrying out property inspections, health and safety checks or other housing management responsibilities.

Responsibilities

• Supporting customers living at Stamford Villa to sustain their tenancies and move towards greater independence.
• Build positive, professional relationships with customers and provide guidance around tenancy responsibilities.
• Carry out tenancy management activities including property inspections and safety checks; maintain accommodation standards.
• Complete support plans, needs assessments, and risk assessments; review progress and actions.
• Support customers to identify and access move-on accommodation and prepare for independent living.
• Collaborate with colleagues and partner agencies to promote safeguarding and wellbeing, while maintaining records.

Skills

Tenant support

Budgeting

Independent living skills

Relationship building

Safeguarding

Job description

25 hours per week, between Monday - Friday

Support positive outcomes. Make a difference every day. Provide stability.

As a Housing Management Officer at Stepping Stone Projects, you will support customers living at Stamford Villa to sustain their tenancies, maintain stable accommodation and achieve greater independence. Working within our 13-flat accommodation service for men, you will deliver effective housing management, support customers to develop practical life skills such as budgeting and tenancy management, and help them work towards positive move-on housing opportunities.

About the role

This is an exciting opportunity to join our Stamford Villa service, a 13-flat accommodation project for men. As a Housing Management Officer, you'll be responsible for delivering an effective housing management service, ensuring customers are supported to maintain their tenancies while living in a safe, secure and well-managed environment.

Working directly with customers, you'll provide guidance around tenancy responsibilities, budgeting and move-on options, helping individuals build the skills needed to sustain independent living. You'll also be responsible for property inspections, health and safety checks and working collaboratively with colleagues and partner agencies to achieve positive housing outcomes for customers.

What you’ll be doing

• Supporting customers living at Stamford Villa to sustain their tenancies, manage their accommodation successfully and work towards greater independence.
• Building positive, professional relationships with customers, providing guidance around tenancy responsibilities, budgeting and independent living skills.
• Carrying out tenancy management activities, including property inspections, health and safety checks, void management and ensuring accommodation standards are maintained.
• Completing support plans, needs assessments and risk assessments, regularly reviewing progress and identifying appropriate actions to promote positive outcomes.
• Supporting customers to identify and access suitable move-on accommodation, helping them prepare for successful transitions into more independent housing.
• Working collaboratively with colleagues and external agencies to promote safeguarding, wellbeing and positive tenancy outcomes, while maintaining accurate records and ensuring compliance with organisational policies and procedures.

About You

We would love to hear from you if you:

• Have experience supporting people to sustain their tenancies and achieve positive housing outcomes.
• Are able to build positive, professional relationships and provide guidance around tenancy responsibilities, budgeting and independent living skills.
• Have experience carrying out property inspections, health and safety checks, risk assessments or other housing management responsibilities.
• Can effectively assess needs, manage risk and develop person-centred plans that support individuals to achieve their goals.
• Are confident supporting customers to explore and access suitable move-on accommodation and greater independence.
• Are able to work collaboratively with colleagues and partner agencies, while maintaining accurate records and promoting safeguarding, wellbeing and positive tenancy outcomes.

This is an opportunity to make a meaningful difference in the lives of customers living at our Stamford Villa Service, helping them sustain their tenancies, develop independent living skills and move towards positive housing outcomes. Working within our 13-flat accommodation project, you'll play a key role in creating a safe, supportive and well-managed environment where customers can thrive. No two days are the same, and you'll be part of a dedicated team that values collaboration, person-centred support and empowering people to achieve greater stability and independence.

Please note: This post is subject to an enhanced DBS check as part of our safer recruitment process.

Kindly note that applications submitted as CVs through Indeed will not be considered.