Housing Management Officer

Rethink Mental Illness; Bury; On-site; GBP 25,000 - 35,000; Full time

Job summary

Rethink Mental Illness is looking for a Housing Management Officer for their Topping Mill service in Bury. In this role, you will provide a responsive housing management service to tenants with mental health challenges, ensuring they receive the necessary support and guidance. The ideal candidate will possess a recognised housing qualification and relevant experience, with a strong understanding of housing laws and best practices.

Qualifications

• Experience in supported housing roles preferred.
• Ability to set and evaluate support goals.
• Strong literacy skills for reports and correspondence.

Responsibilities

• Deliver a responsive, customer-focused housing management service.
• Work with tenants experiencing mental health challenges.
• Set and evaluate support goals.

Skills

Communication skills

Knowledge of housing law

Risk assessment knowledge

Motivational skills

IT proficiency

Education

Recognised housing qualification

Relevant experience in housing or social services

Job description

Social network you want to login/join with:

Rethink Mental Illness is hiring a Housing Management Officer to join our friendly and inspiring team at Topping Mill, Bury.

Join an organisation committed to helping those severely impacted by mental illness. We value respect, dignity, and equity as core principles.

Our Topping Mill Service offers stable transition accommodation and support for adults over 18, for up to five years. It provides person-centred support based on recovery, enabling residents to move into community housing. Topping Mill features 14 self-contained flats and shared lounges on the ground and first floors.

Role Overview:

As a Housing Officer, you will work under the guidance of the Registered Service Manager to deliver a responsive, customer-focused housing management service. You will work with tenants experiencing mental health challenges in supported accommodation.

Essential Skills and Experience:

• Behaviours aligned with the charity's values
• Recognised housing qualification or relevant experience
• Experience in housing, social services, residential care, or supported housing roles
• Knowledge of housing benefit, legislation, letting procedures, and Local Authority guidelines
• Ability to set and evaluate support goals
• Knowledge of risk assessments and management
• Understanding of housing law and best practices
• Motivational skills and ability to achieve positive outcomes
• Effective communication skills at various levels
• Awareness of housing needs and barriers faced by those with mental health issues
• Strong literacy skills for reports and correspondence
• Proficiency in IT systems, including Microsoft Office, email, and internet

About Us:

We are Rethink Mental Illness, a leading mental health charity in England. We support thousands through services, campaigns, and advocacy, aiming for "A better life for everyone severely affected by mental illness."

We are currently undergoing a transformation to support our organisational strategy, "Delivering Communities that Care." We value diversity and are committed to inclusive recruitment practices.

Diversity, Equity, and Inclusion:

We embrace diversity, inclusion, and belonging, recognizing the importance of varied perspectives. We support staff networks for ethnically diverse and LGBTQIA+ colleagues, and are proud to be a Disability Confident Employer and signatory to the Race at Work Charter. We encourage applications from all backgrounds, including those with lived experience of mental illness, neurodiversity, disabilities, and from diverse ethnic backgrounds.

Our Anti-Racism Commitment:

We aim to be a truly anti-racist organisation, with a dedicated Race Equality Action Plan to hold ourselves accountable. More details can be found on our website.

We reserve the right to close this advertisement early if we receive many suitable applications.

Further details are available on our website. Follow us on Facebook, Twitter, Instagram, and LinkedIn to learn more about our work.

For questions about the position, please contact us.