Housing Management Coordinator

Home Group; West Midlands Combined Authority; On-site; GBP 26,000; Part time

Job summary

A leading company in housing management is seeking a Housing Management Coordinator to join their Birmingham team. This part-time role focuses on supporting tenants and ensuring properties are well-maintained. Ideal candidates will have experience in housing management and excellent organizational skills. The position offers flexible working hours and a range of benefits, including a health cash plan and generous leave entitlements.

Benefits

34 days leave including bank holidays

Health cash plan saving up to £1140 annually

High street discounts

Opportunities for career growth

Recognition as one of the UK's top workplaces for wellbeing

Qualifications

• Experience managing a housing caseload and overseeing landlord duties.
• Knowledge of re-letting procedures and tenancy actions.
• Ability to lead and support team members.

Responsibilities

• Ensure properties are well-maintained and engage with tenants.
• Assist tenants with housing benefit claims.
• Prepare vacated rooms for new tenants within set timescales.

Skills

Organizational skills

Collaboration

Self-motivation

Job description

Job Description - Housing Management Coordinator (25816)

Job Title: Housing Management Coordinator

Location: Birmingham

Type: Permanent, part-time (22.5 hpw), 3 days out of 5, Monday to Friday, rota working

Salary: £13.21 per hour (£25,838 per annum) [pro rata] plus benefits including Health Cash Plan

Overview

This is a great opportunity for a Housing Management Coordinator to join our team in Birmingham. As our Housing and Property Guru, you’ll focus on tenancy support, ensuring homes are safe and well maintained. You will support tenants in managing their tenancies and rent accounts, helping them transition to secure, long-term accommodation.

Responsibilities

1. Ensure properties are well-maintained and engaging with tenants to support their tenancy management.
2. Assist tenants with housing benefit claims and ensure these are reflected in rent accounts.
3. Issue and sign warning letters and notices, and attend court when necessary.
4. Prepare vacated rooms for new tenants within set timescales to maximize occupancy.
5. Maintain health and safety standards and ensure maintenance meets required standards.

Ideal Candidate

• Experience managing a housing caseload and overseeing landlord and housing duties.
• Knowledge of re-letting procedures, rent collection, and tenancy actions.
• Ability to lead and support team members.
• Self-motivated with positive influence and excellent organizational skills.
• Ability to collaborate with colleagues and external partners effectively.

Additional Information

Note: Due to sponsorship restrictions, we cannot currently offer sponsorship to external candidates. This is under regular review.

Team & Culture

You will join Gerry and the passionate UPS team, bringing your unique skills to deliver exceptional service. Our diverse team supports each other to create a welcoming environment where everyone can thrive.

Job Details

• Flexible working hours or agreed work pattern
• Based at our Birmingham service
• Technology use for benefit claims and tenancy sign-ups
• Enhanced DBS check required (paid by us)

Our Values

We promote diversity and inclusion through various networks and support systems, fostering a workplace where everyone can be their authentic selves.

Benefits

• 34 days leave (including bank holidays and a 'me day'), increasing to 39 with options to buy more, plus volunteering days
• Health cash plan saving up to £1140 annually for dental, optical, prescriptions, and more
• High street discounts on shopping, holidays, and entertainment
• Opportunities for career growth within the organization
• Recognition as one of the UK's top workplaces for wellbeing