Housing Management Coordinator

Home Group; Chard; On-site; GBP 25,000 - 27,000; Part time

Job summary

A housing service provider in Chard seeks a part-time Housing Management Coordinator responsible for supporting homeless individuals and managing tenancy issues. The ideal candidate will possess strong housing management experience and be proactive in ensuring homes are safe and well-maintained. This role offers competitive hourly pay and various benefits including a health cash plan and generous leave entitlements.

Benefits

34 days leave plus bank holidays

Health Cash Plan

Career growth opportunities

Wellbeing support

Qualifications

• Experience managing a housing management caseload.
• Knowledge of rent collection and tenancy actions.
• Ability to positively influence others.

Responsibilities

• Support homeless individuals with various challenges.
• Ensure properties are safe and well-maintained.
• Assist with housing benefit claims.

Skills

Housing management experience

Knowledge of re-letting rooms

Team leadership

Self-motivation

Proactive organization

Collaboration skills

Job description

Job Description - Housing Management Coordinator (251191)

Location: Chard, Somerset

Type: Permanent, Part Time (25.5 hours per week)

Salary: £13.21 to £13.63 per hour (£25,838 to £26,645 per annum pro rata) plus benefits including Health Cash Plan

Overview: This is a great opportunity for a Housing Management Coordinator to join our team in Chard. You will be responsible for tenancy support, ensuring homes are safe and well maintained, and assisting customers with managing their tenancies and rent accounts to help them secure long-term accommodation.

Key Responsibilities:

• Support single homeless individuals facing various challenges, including substance misuse and mental health issues.
• Ensure properties are well-maintained and support tenants in engaging with their tenancies.
• Assist with housing benefit claims and ensure timely receipt on rent accounts.
• Issue warning letters and notices, and attend court when necessary.
• Prepare rooms for new tenants and ensure maximum occupancy by turning around vacant rooms within set timescales.
• Maintain health and safety compliance and meet maintenance standards.

Candidate Requirements:

• Experience managing a housing management caseload and overseeing landlord duties.
• Knowledge of re-letting rooms or units, rent collection, and tenancy actions.
• Ability to lead and support team members.
• Self-motivated with the ability to work independently and positively influence others.
• Proactive, well-organized, and able to work on initiative.
• Strong collaborative skills with colleagues and external partners.

Note: Due to current sponsorship restrictions, we cannot offer sponsorship to external candidates for this role, subject to review.

About Our Team: We value diversity and inclusion, encouraging colleagues to bring their unique selves to work. Our team supports each other and our customers to create a welcoming environment.

Job Details:

• Based mainly at properties in Chard.
• Proficient in using technology for support plans, benefit claims, and tenancy processes.
• Enhanced DBS check required; paid for by us.

Our Commitment to Inclusion: We promote a workplace where everyone can be their true selves, supported by our diversity networks and allies.

Benefits:

• 34 days leave (including bank holidays and personal days), increasing to 39, plus volunteering days.
• Health Cash Plan covering dental, optical, prescriptions, and more.
• Discounts on shopping, holidays, and days out.
• Opportunities for career growth within the organization.
• We prioritize wellbeing and support for our colleagues.