Housing Management Coordinator

TN United Kingdom; Breckland District; On-site; GBP 25,000 - 30,000; Part time

Job summary

Join a leading organization as a Housing Management Coordinator in Birmingham. This part-time role focuses on providing essential housing support to tenants, ensuring their homes are safe and well-maintained. You will engage with customers, assist with tenancy issues, and collaborate with internal teams to deliver excellent service. The position offers a competitive salary and a range of benefits, making it an ideal opportunity for those passionate about community support and housing management.

Benefits

34 days of leave, increasing to 39

Health Cash Plan covering dental and optical

Discounts on groceries and leisure activities

Opportunities for career growth

Qualifications

• Experience managing a housing caseload and handling landlord duties.
• Knowledge of re-letting procedures and tenancy actions.

Responsibilities

• Providing housing management services and supporting tenants.
• Assisting customers with housing benefit claims.
• Ensuring health and safety standards are met.

Skills

Leadership

Organizational Skills

Customer Engagement

Job description

Housing Management Coordinator - Birmingham (Permanent, Part-Time)

Join our team in Birmingham as a Housing Management Coordinator. This part-time role (22.5 hours per week, 3 days out of 5, Monday to Friday) offers a salary of £13.21 per hour (£25,838 per annum pro-rata) plus excellent benefits, including a Health Cash Plan.

About the Role

As our Housing and Property Coordinator, you will focus on tenancy support for customers, ensuring their homes are safe and well-maintained. Your responsibilities include providing housing management services, supporting tenants with their tenancy and rent accounts, and helping them move to secure, long-term accommodation.

Typical Daily Tasks

1. Engaging with customers, particularly those with mental health challenges, to support their tenancies.
2. Assisting customers with housing benefit claims and ensuring these are reflected in rent accounts.
3. Issuing warning letters and notices, and attending court if necessary.
4. Preparing vacant flats for new tenants to maximize occupancy.
5. Ensuring health and safety standards and maintenance requirements are met.

What You Bring

• Experience managing a housing caseload and handling landlord duties.
• Knowledge of re-letting procedures, rent collection, and tenancy actions.
• Leadership qualities to guide and support colleagues.
• Ability to work independently and influence others positively.
• A proactive, organized, and positive attitude.
• Ability to collaborate with internal teams and external partners.

Additional Information

Due to current sponsorship limitations, we cannot offer sponsorship to external candidates for this role. Our team, including Gerry and others, is passionate about delivering excellent service. We value diversity and inclusivity, supporting networks such as Multicultural, LGBTQIA+, and Disability groups.

Benefits

• 34 days of leave, increasing to 39, with options to buy more and time off for volunteering.
• Health Cash Plan covering dental, optical, prescriptions, and more.
• Discounts on groceries, holidays, and leisure activities.
• Opportunities for career growth within the organization.
• Recognized as the 10th Best Place in the UK for Wellbeing.

For more details and to apply, click 'APPLY NOW'. We encourage early applications as roles may close sooner. Please contact us at [emailprotected] if you need assistance during the application process.