Housing Management Assistant (17.5 hpw) Caithness House - HGH18903

Medirest Signature; Scotland; On-site; GBP 13,000 - 16,000; Full time

Job summary

A leading company in the housing sector is seeking a Housing Management Assistant to join their team at Caithness House. The role offers the opportunity to deliver key housing services and support management officers in providing customer care. This permanent position requires a commitment to excellence and is perfect for individuals looking to advance their experience in social housing.

Qualifications

• Good standard of education with literacy, numeracy, and IT skills.
• Willingness to undertake a Level 2 qualification within the first 12 months.

Responsibilities

• Support Housing Management Officers in tenancy-related matters.
• Provide excellent customer service to tenants and clients.

Skills

Literacy

Numeracy

IT skills

Education

Chartered Institute of Housing Level 2 Qualification

Job description

Job Description

Post Title: Housing Management Assistant (17.5 hpw) Caithness House
Location: Caithness House Market Place KW1 4AB
Hours: 17.5 hours per week
Duration: Permanent
Salary: £13,777 - £15,087
Salary placing will normally be at the first point of the scale.

Contact Person: Emma Taggart Email: [e-mail]

Job Purpose: Housing Management Assistants play an integral role in delivering the Highland Council's housing service and support Housing Management Officers and Housing Options Officer in all tenancy related matters. This is an exciting opportunity to join a committed housing service that strives for consistent improvement and development with a focus on excellent customer care.

Within this role you will work as part of a multi-disciplinary housing team. This is a varied and interesting role which will develop your skills, knowledge and experience within the social housing sector.

Housing teams work with individuals and communities with diverse needs and Housing Management Assistants are vital to providing an excellent customer service to our tenants and clients.

A commitment to excellent performance and a drive to deliver for tenants and communities is a fundamental aspect of this role.

Please APPLY ONLINE. If you are unable to apply online and you wish to request an offline application pack, please contact HR Transactions, Tel: [phone] (24 hour voicemail) or email: [e-mail] quoting the post reference number above.

Please find the Job Description below.

The Highland Council understands that diversity fosters creativity and innovation. We are committed to equality of opportunity and being fair and inclusive. We welcome applications from people from all backgrounds, representative of the communities we serve and particularly encourage applications from candidates who are likely to be under-represented in our workforce.

As a disability confident employer, we guarantee to interview all disabled applicants who meet the minimum essential criteria requirements for the post.

Shortlisted applicants will normally be contacted by email, unless otherwise stated. Please check your emails regularly, including your junk/spam folder.

Requirements

• Good standard of education which includes literacy, numeracy, and IT skills.

• Chartered Institute of Housing Level 2 Qualification or the willingness to undertake this within the first 12 months of employment.