Housing First Officer Lambeth

Consortium; Greater London; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

25 days annual leave

Employer pension contributions 4%

Training & development

Cycle to Work loan

Interest-free travel loan

Job summary

Centrepoint in London (Lambeth) is seeking Housing First Officers to join our Lambeth Service teams. You will support vulnerable young people in their homes, help them access resources and sustain tenancies, and advocate for services that promote independence.

The role requires experience with young people or those with complex needs, strong communication and advocacy skills, and a flexible, empathetic approach.

Qualifications

• Experience with young people or adults with complex needs.
• Strong people skills.
• Ability to work flexibly.

Responsibilities

• Visiting young people in their homes and supporting them on their journey.
• Co-produce holistic support interventions and risk management plans.
• Assist with sustaining tenancies and preventing homelessness.
• Help young people set up homes with white goods and furniture.
• Signpost and refer to internal and community resources; build skills, resilience and confidence.
• Willingness to work some evenings and weekends.

Skills

Experience with young people

Adults with complex needs

Strong people skills

Flexibility

Job description

Responsibilities

Responsibilities include supporting young people in their homes, preventing homelessness, and advocating for resources

Qualifications

experience with young people or adults with complex needs, strong people skills, and the ability to work flexibly

Contract and Salary

Contract: Permanent, Full Time

Salary: £35,722.68 per annum

Closing Date: 24th November 2026

Interviews to be held on: 7th December 2026 at our Lambeth Service

About us

Centrepoint is the UK’s leading youth homelessness charity and now the largest provider of Housing First for young people in England, is looking for Housing First Officers to join our teams based in our Lambeth Services.

We help vulnerable young people by providing practical and emotional support to find a job and live independently. Centrepoint offers homeless young people accommodation, health support, and life skills to return to education, training, and employment. Our goal is to end youth homelessness by 2037, and together with our partners, we support over 14,000 young people each year.

As a Housing First Worker, you'll be part of a team of 12, the largest Housing First for Youth (HF4Y) service in the country, supporting 60 young people with multiple and complex needs. This team is part of the Lambeth Young People’s Pathway, a finalist in the London Homelessness Awards. This innovative service is based on the philosophy that housing is a human right, with no preconditions, and aims to embed the HF4Y model into everyday practice. Lambeth Council collaborates with us creatively and is one of six Homewards sites, a project by the Princes’ Trust to end homelessness.

About you

• Strong people skills to build psychologically informed relationships with young people.


• Effective communicator with a natural ability to facilitate open and honest conversations.


• Excellent organisational and advocacy skills.


• Able decisionmaker with a can-do attitude.


• Respectful and empathetic, always considering the impact on our young people.


• Flexible and adaptable to changing needs.


• Engaging and committed to selfdevelopment through training and continuous learning.


• Proactive, always looking for creative ways of working.


• Experience working with young people or adults with multiple and complex needs, preferably in outreach or floating support.


• Prepared to work across Lambeth services, visiting young people in their homes and communities.

What you’ll be doing

• Visiting young people in their homes and supporting them in their journey, coproducing holistic support interventions and strengths-based risk management plans that promote wellbeing and support young people to achieve positive outcomes


• Working proactively with young people to sustain their tenancies and prevent homelessness


• Actively supporting young people to set up their homes, including supporting them with obtaining white goods and furniture


• Advocating, signposting and referring young people to a range of internal and community resources to support them to develop the skills, resilience and confidence to live happy and successful lives


• Willingness to work flexibly in accordance with the needs of young people, with some evening and weekend working required

What we offer in return

In return for your efforts, as a Housing First Officer, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days


• Excellent training package to ensure you have the skills and knowledge to build a new career


• Employer pension contributions of 4%


• Clear career progressions, linked to portfolio work that enables movement up the pay scale


• Access to Cycle 2 Work loan scheme


• An interest‑free travel loan

Equality, diversity and inclusion

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.