Housing Disrepair Team Leader

Forrest Recruitment Ltd.; Manchester; Hybrid; GBP 50,000 - 60,000; Full time

Benefits offered by this job

Hybrid work arrangement

Subsidised gym membership

Modern Manchester city-centre offices

Job summary

Forrest Recruitment Ltd. in Manchester City Centre is seeking an experienced Housing Disrepair Team Leader to manage a team of legal professionals while maintaining your own caseload with Paralegal support.

You will drive high standards of client care, compliance and case progression, while supporting business growth. The role offers hybrid working and a competitive bonus structure for a growing specialist practice.

Qualifications

• 2-5 years+ litigation experience, ideally Housing Disrepair.
• Team leadership/supervision/mentoring experience.
• Strong understanding of litigation processes and case management.
• Excellent communication, negotiation and problem-solving skills.
• Strong organisation, attention to detail and time management.
• Ability to manage a high-volume caseload and meet strict deadlines/SLAs.
• Good Microsoft Office skills, particularly Word and Teams.

Responsibilities

• Lead and develop a team of legal professionals to achieve targets.
• Manage workloads, prioritise cases, and ensure business continuity.
• Monitor performance through 1-2-1s, meetings, audits and feedback.
• Supervise files and approve key legal documents and instructions.
• Address performance issues with support from Operations and HR.
• Conduct probation reviews and assist with recruitment and induction.
• Handle complaints and conduct risk investigations per firm policies.
• Maintain high standards of client service and case management.
• Manage your own housing disrepair caseload with Paralegal support.
• Collaborate with other departments to resolve operational challenges.
• Share knowledge on housing disrepair developments and hearing outcomes.

Skills

Team leadership

Litigation processes

Client care

Communication

Time management

Negotiation

Tools

Proclaim

Microsoft Word

MS Teams

Job description

, Manchester City Centre
£50,000 - £60,000 (DOE ) + Excellent Bonus Structure

An exciting opportunity has arisen for an experienced Housing Disrepair Team Leader to join a well-established and growing legal practice based in Manchester City Centre, specialising in housing litigation. With an excellent reputation for client service and a strong focus on continued growth, this is a fantastic opportunity for an experienced legal professional looking to take the next step in their career.

The Role

As Housing Disrepair Team Leader, you will provide strong leadership and day-to-day management to a team of legal professionals, ensuring high standards of client care, compliance, performance, and case progression.

Alongside managing your team, you will maintain your own caseload with the support of a Paralegal, providing an excellent balance between fee earning and leadership responsibilities.

Responsibilities

• Leading, motivating, coaching, and developing a team to achieve targets
• Managing workloads, prioritising cases, and ensuring business continuity
• Monitoring performance through 1-2-1s, meetings, audits, and feedback
• Supervising files and approving key legal documents, pleadings, expert and Counsel instructions
• Managing performance issues with support from Operations and HR where required
• Conducting probation reviews and supporting recruitment and staff induction
• Handling complaints and risk investigations in line with firm policies
• Maintaining high standards of client service, compliance, and case management
• Managing your own housing disrepair caseload with Paralegal support
• Working with Team Leaders and other departments to resolve operational challenges
• Sharing knowledge and best practice, including housing disrepair developments and hearing outcomes
• Identifying business risks, training needs, and process improvements
• Working with senior management and Directors to support business growth and objectives
• Keeping up to date with relevant legislation, regulations, and legal sector developments
• 2-5 years+ litigation experience, ideally Housing Disrepair
• Team leadership/supervision/mentoring experience
• Strong understanding of litigation processes and case management
• Excellent communication, negotiation and problem-solving skills
• Strong organisation, attention to detail and time management
• Ability to manage a high-volume caseload and meet strict deadlines/SLAs
• Strong client care and conflict-management skills
• Confident giving and receiving constructive feedback
• Experience with Proclaim or similar case management systems desirable
• Good Microsoft Office skills, particularly Word and Teams
• Professional, motivated, adaptable and confident approach
• High levels of integrity, initiative and professionalism
• Competitive salary of £50k+ salary, depending on experience
• Excellent bonus structure
• Flexible and hybrid working
• Subsidised gym membership
• Modern Manchester city-centre offices
• Strong career progression opportunities within a growing specialist legal practice

If you are an experienced litigation professional with a passion for Housing Disrepair, strong leadership skills, and the drive to develop and support a high-performing team, this could be an excellent next step in your career.

Housing Disrepair Team Leader • Manchester City Centre