Housing Disrepair Team Leader

Bond Turner; Liverpool; On-site; GBP 35,000 - 50,000; Full time

Job summary

A prominent law firm in Liverpool is seeking a Housing Disrepair Team Leader to oversee a team managing pre and post litigated housing disrepair matters. This role involves ensuring exceptional client care and motivating team members while handling a variety of cases. The firm offers a collaborative environment with competitive benefits, including a professional office in the heart of Liverpool.

Benefits

23 days holiday plus 8 bank holidays

Employee Assistant Programme

Workplace pension scheme

Free onsite gym and wellbeing programs

Discounted onsite restaurant and coffee shop

Secure bike storage

Discounted local parking

Qualifications

• Experience in managing a team with a caseload of housing disrepair matters.
• Knowledge of CPR and Housing Conditions case law is essential.

Responsibilities

• Manage capacity and distribute workloads among team members.
• Progress own caseload and provide legal advice to clients.
• Support and develop team members through regular meetings.

Skills

Motivational Skills

Client Care

Problem-Solving

Negotiation

Communication

Education

Previous Housing Disrepair Experience

Job description

Our business is people. Our clients are at the centre of everything we do, but we can only deliver the right result with exceptional people.

Location

Liverpool

Position Type

Full Time

Job Description

Location:Liverpool

Contract Type:Perm

Position Type:Full Time

We are currently recruiting for a Housing Disrepair Team Leader who will be based in Liverpool. This is an exciting opportunity for someone who is passionate about the work they do, the service they provide and getting the best results for their clients.

We are currently looking for someone to come in and oversee a team who are handling a caseload of pre and post litigated housing disrepair matters. Experience of Personal Injury would be advantageous.

If you have got drive and determination, ambition and are looking for a stimulating career then we would love to hear from you.

Responsibilities to include:

• Managing capacity and ensuring workloads are distributed evenly across the team.
• Support, develop and motivate the team through holding regular 1-2-1’s and meetings.
• Ensuring that a high level quality of service is provided at all times.
• Embody and be a keen ambassador for the firms values
• Progressing your caseload to ensure that clients receive appropriate and professional legal advice in a timely and efficient manner, whilst managing their expectations.
• Manage your own caseload from inception to completion.
• Ability to work to deadlines/targets an to prioritise a varied caseload.

About You:

• Ability to positively motivate and support team members.
• Previous housing disrepair experience is essential
• Target driven whilst maintaining exceptional client care
• Confident when working to targets
• Excellent telephone manner and communication skills
• Excellent problem-solving and negotiation skills
• Excellent knowledge of the CPR and Housing Conditions case law.
• Ability to provide a high level of client care.
• Ability to work efficiently and effectively, as part of a team and using one’s own initiative.

Company Values:

We’re a collaboration of companies established in 2006 working towards and guaranteeing the same goal. Our mission: We are driven to succeed. Our purpose is to help people move on in their lives through supporting our clients, our communities and each other.

• We support
• We succeed

What we offer in return:

We offer a clean professional office working environment with fantastic facilities in the heart of Liverpool City Centre which has great travel links. A competitive salary including 23 days holiday allowance plus 8 bank holidays. Employee Assistant Programme. Workplace pension scheme. Free onsite Gym, weekly classes and wellbeing programmes. Discounted onsite Restaurant, Coffee Shop / Café. Secure bike storage. Discounted local parking. The opportunity to develop a rewarding and successful career with a wonderful Law firm.

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