Housing Concierge Waking Nights

TN United Kingdom; Cheltenham; On-site; GBP 25,000; Part time

Job summary

An established industry player is seeking a dedicated Housing Concierge for night shifts in Cheltenham. This part-time role involves ensuring the safety and security of premises while supporting vulnerable customers. The ideal candidate will be calm under pressure, possess strong communication skills, and be attentive to detail. With a competitive salary and excellent benefits, including a health cash plan and generous leave, this position offers a fulfilling opportunity to make a positive impact in the community. Join a supportive team that values your contributions and provides training for your success.

Benefits

Health Cash Plan

34 days leave

High street discounts

Career growth opportunities

Wellbeing support

Qualifications

• Experience or interest in supporting vulnerable individuals.
• Calm under pressure with strong communication skills.

Responsibilities

• Monitor safety and security of premises.
• Assist customers as the first point of support.
• Maintain cleanliness and tidiness of the premises.

Skills

Communication Skills

Observational Skills

Calm under Pressure

Teamwork

Job description

Job Description: Housing Concierge (Night Shift) in Cheltenham, Gloucestershire

Join Home Group as a Housing Concierge working night shifts. This permanent, part-time role offers 34.5 hours per week, paying £12.60 per hour (£24,638 per annum pro-rata), with excellent benefits including a Health Cash Plan. We are seeking energetic, alert night workers who enjoy supporting vulnerable customers and maintaining secure, pleasant environments.

Responsibilities:

1. Monitor safety and security of premises, including patrolling and checking fire doors.
2. Respond to suspicious activities and raise alarms as necessary.
3. Assist customers as the first point of support when other teams are unavailable.
4. Ensure safety protocols are followed and buildings are secure.
5. Maintain cleanliness and tidiness of the premises.

Candidate Profile:

• Calm under pressure with strong communication skills.
• Experience or interest in supporting vulnerable individuals, possibly from public service backgrounds.
• Sociable, attentive to detail, with good observational skills.
• Confident in intervening sensitively and working independently or as part of a team.
• Must have a vehicle insured for business use; mileage paid by the company.

Additional Details:

Work involves travel across Cheltenham, with a rolling rota of 3-4 nights per week between 8:00 pm and 8:00 am. The role requires an Enhanced DBS check, which the company will fund. Full training and team support provided. Due to sponsorship limitations, we cannot currently offer sponsorship to external candidates.

Benefits:

• 34 days leave, increasing to 39, plus time off for volunteering.
• Health cash plan covering dental, optical, prescriptions, and more.
• High street discounts, career growth opportunities, and wellbeing support.

Apply now through our website. For assistance or reasonable adjustments during the recruitment process, contact [e-mail].