Housing Concierge

Home Group; Guildford; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a leading organization as a Supported Housing Weekend Concierge, responsible for ensuring safety and security for residents. This part-time role requires excellent communication skills and the ability to support vulnerable populations. Enjoy numerous benefits including health cash plans, career growth opportunities, and a supportive team environment.

Benefits

34 days leave increasing to 39 days

Health Cash Plan saving up to £1140 annually

800+ discounts on shopping and leisure activities

Opportunities for career growth

Recognized for wellbeing

Qualifications

• Experience or interest in supporting vulnerable populations.
• Confident in intervening sensitively when needed.
• Team player capable of working independently.

Responsibilities

• Manage building health and safety, including patrolling and checking fire doors.
• Respond promptly to situations and investigate suspicious activity.
• Assist with maintaining cleanliness and orderliness of the premises.

Skills

Communication

Calm under pressure

Attention to detail

Job description

Job Description - Housing Concierge (251180)

Location: Guildford, Surrey

Type: Permanent, Part-time (17 hours/week), Saturday and Sunday, 7am-4pm

Salary: £12.60 per hour or £24,638 per annum [pro rata] with benefits including Health Cash Plan

Overview: We’re seeking a dedicated Supported Housing Weekend Concierge to join our team. At Home Group, we support vulnerable customers, including those with complex needs. Your role will be to ensure safety, security, and a welcoming environment for our residents and neighbors.

Responsibilities:

• Manage building health and safety, including patrolling, checking fire doors, and securing premises.
• Respond promptly to situations, investigate suspicious activity, and raise alarms when necessary.
• Assist with maintaining cleanliness and orderliness of the premises.
• Act as the first point of support for residents when other teams are unavailable.

Ideal Candidate:

• Calm under pressure with excellent communication skills.
• Experience or interest in supporting vulnerable populations.
• Sociable, attentive to detail, and able to observe behavioral changes.
• Confident in intervening sensitively when needed.
• Team player capable of working independently, with support from the wider team including out-of-hours emergency support.

Additional Information:

• Working hours: Saturday and Sunday, 7am-4pm, including holidays like Christmas and Easter.
• Some lone working involved; team training and meetings are available.
• Enhanced DBS check required; paid for by us.

Our Team: Join Lynsey and the Guildford team, passionate about our work and proud of our achievements. We are committed to diversity and inclusion, supporting networks for Multicultural, LGBTQIA+, and Disability communities.

Benefits:

• 34 days leave (including bank holidays and a personal 'me day'), increasing to 39 days, plus volunteering leave.
• Health Cash Plan saving up to £1140 annually on dental, optical, prescriptions, and therapies.
• Over 800 discounts on shopping, holidays, and leisure activities.
• Opportunities for career growth within the organization.
• Recognized as one of the UK’s top ten workplaces for wellbeing.

Click APPLY NOW to view the full job description, learn more about us, and apply. We may close the role early, so apply promptly. For reasonable adjustments during recruitment, contact [e-mail].